Clinical Manager - RN or PT - Baden

Concordia Lutheran Ministries and Affiliates•Baden, PA

About The Position

The Clinical Manager is a licensed healthcare professional who supervises and coordinates staff to ensure quality patient care and effective team performance in support of agency goals, philosophy, policies, mission, and vision. The role oversees clinical staffing, patient-care activities, documentation, regulatory compliance, quality improvement, and communication with staff, patients, families, physicians, referral sources, and other organizations. The manager also maintains hands-on clinical skills by providing care to clinically complex patients and provides backup support to the Clinical Supervisor and Clinical Director as needed. The position is based in Baden and is open to a registered nurse with a current Pennsylvania license or a physical therapist with a current Pennsylvania license. A BSN is preferred for registered nurses. Candidates must have two years of home health experience with progressively responsible roles, including home-health supervision, and must have reliable transportation for home visits.

Requirements

Current, valid Pennsylvania license as a registered nurse or physical therapist.
Two years of home health experience in roles reflecting progressive responsibility, including supervision in home health.
Knowledge of agency policies, federal and state regulations, and third-party payers.
Strong organizational, communication, and interpersonal skills.
Evidence of leadership activities.
Reliable, independent transportation for home visits.
Valid driver's license and a vehicle insured to limits established by the state.
Experience with computers and electronic health record software and documentation.

Nice To Haves

BSN for registered nurse candidates.

Responsibilities

Coordinate staffing patterns and referrals to meet staff and geographic needs and ensure agency coverage.
Maintain daily, weekend, and on-call staff schedules.
Handle calls and messages involving staff, patients, families, and referral sources.
Be accountable for clinical staff and the provision of appropriate clinical services to agency patients.
Interview applicants and assist with hiring decisions to maintain sufficient qualified staff.
Ensure patient needs are continually assessed and assist with consulting physicians on orders and care-plan development, implementation, and updates.
Maintain clinical skills by providing hands-on care to clinically complex patients.
Apply problem-solving abilities to organizational and clinical activities.
Work with the Compliance and Ethics Manager to support regulatory and certification compliance at local, state, and federal levels.
Participate in utilization and quality-improvement activities.
Identify staff in-service needs and assist with in-services as needed.
Back up the Clinical Supervisor in reviewing Plans of Care for accuracy and completeness and sign the 485 before submission to the physician for signature, if needed.
Provide backup to the Clinical Director as needed.
Assist in supervising patient-care activities to ensure compliance with accepted nursing-practice standards.
Assist with competency testing for nurses and home health aides.
Conduct clinical staff performance reviews, with input and review as needed from the Clinical Director or Branch Manager.
Monitor and maintain productivity reports.
Ensure clinical records are current and comply with agency policies and procedures.
Conduct random patient-record reviews for completeness and appropriate documentation.
Direct the clinical record system, including clinical aspects of the billing process.
Obtain and deliver information by phone, fax, written reports, letters, and in person.
Interact as needed with field staff, patients, families, physicians, other health disciplines, agencies, insurers, hospitals, laboratories, employers, government agencies, and representatives.
Maintain an open-door policy to resolve patient and staff concerns.
Assist the Clinical Director or Branch Manager with organizing and implementing staff meetings as needed.
Assist the Clinical Director or Branch Manager in representing the agency on clinical matters in the community as needed.
Communicate concerns involving field staff, patients, families, physicians, other health disciplines, agencies, insurers, hospitals, laboratories, employers, government agencies, and representatives to the Clinical Director and/or Director.