Clinical Manager (RN or RT)

Cuc America•Chesterfield, MI

About The Position

The Clinical Manager oversees daily clinical and administrative operations of an office-based lab (OBL) and vascular practice. The role manages OBL and office staff, patient scheduling, front-office operations, procedure readiness, recovery, and follow-up. It integrates office and OBL workflows to improve patient access, safety, service, and operational efficiency while overseeing staff development, supplies, equipment, and performance improvement. The Clinical Manager provides clinical support within their professional license and verified competencies. Physician decisions remain with the treating provider. Nursing assessment, nursing supervision, and other license-specific functions remain with appropriately qualified personnel; a Radiologic Technologist serving in the role partners with a designated RN for nursing-specific oversight. The role provides day-to-day leadership for OBL nurses, radiologic technologists, medical assistants, front-desk staff, and administrative staff. It reports to the Director of OBL Development and works closely with the Medical Director, treating physicians, quality, compliance, and revenue-cycle teams, as well as vendors and referral partners. The position is based in an outpatient procedural environment, with exposure to blood and body fluids, sharps, radiation, and other clinical hazards. The employee uses required protective equipment and follows established safety practices. The role requires extended standing and walking, wearing radiation protection when indicated, and assisting with patient positioning, transfers, and equipment movement using safe techniques and assistance as needed. The schedule follows office and OBL operating hours and may vary with patient needs. Essential duties must be performed with or without reasonable accommodation.

Requirements

Current, active, unrestricted professional licensure as a Registered Nurse (RN) or Radiologic Technologist (Rad Tech), as applicable in the state of practice.
Maintain all credentials required for assigned duties.
At least two years of clinical experience in a cardiac catheterization (cath) lab or interventional radiology (IR) lab.
Completion of an accredited nursing or radiologic technology program appropriate to professional licensure.
Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications.
Demonstrated knowledge of procedural workflows, sterile technique, infection prevention, emergency response, and patient safety in a cath lab or IR environment.
Ability to supervise clinical and administrative teams, manage office and procedural workflows, and use EMR/EHR and practice management systems.
Working knowledge of scheduling, insurance verification, authorizations, and front-end revenue-cycle processes.

Nice To Haves

Prior lead, supervisory, or management experience in an OBL, cath lab, IR lab, or specialty medical practice.
Experience with vascular interventions, quality improvement, inventory management, and staff competency development.
Bachelor’s degree in a related field.

Responsibilities

Provide day-to-day leadership for OBL nurses, radiologic technologists, medical assistants, front-desk staff, and administrative staff.
Implement practice policies and processes for HIPAA privacy, infection prevention, time-outs, medication safety, and radiation safety in collaboration with the Medical Director and designated clinical leads.
Support applicable healthcare and accreditation standards and assist with audits and accreditation activities.
Maintain emergency readiness through equipment and supply checks, drills, staff training, and established escalation and hospital-transfer processes.
Review incidents, near misses, patient concerns, and clinical outcomes with appropriate leaders; document corrective actions and monitor improvement.
Maintain procedure supply levels, medication availability through authorized personnel, expiration controls, implant and device tracking, and recall response.
Coordinate equipment maintenance, service, and readiness checks; promptly escalate unsafe equipment or supply shortages.
Manage approved budgets, purchasing, office and clinical supplies, vendor relationships, and general facility needs while controlling waste without compromising patient safety.
Oversee scheduling, registration, check-in and check-out, insurance verification, authorizations, referrals, and patient communication.
Align office appointments, procedure preparation, and follow-up to support seamless office-to-OBL transitions.
Resolve patient and family concerns promptly and professionally; maintain confidentiality and high customer-service standards across office and OBL interactions.
Collaborate with billing and revenue-cycle teams on accurate documentation, charge capture, and front-end workflow issues; resolve or escalate gaps promptly.
Track office and procedure volumes, wait times, no-shows, cancellations, procedure start times, room utilization, staffing, supply costs, and patient satisfaction.
Provide regular reports and recommendations to the Director of OBL Development on performance, safety, staffing, resource needs, and process improvements.
Perform other duties as assigned.