RN Clinical Manager - Home Health
About The Position
The Clinical Manager oversees all patient care services and personnel, including coordinating and managing patient care and supervising and coaching clinical personnel to ensure care and services are delivered appropriately. The role also includes CHAP and survey readiness, QAPI, patient satisfaction surveys, and complaint reviews. The Clinical Manager supervises day-to-day clinical and office operations and is available to staff and patients during operating hours. This position is based in the Austin South location and follows a Monday–Friday in-office schedule. The Clinical Manager may travel to all business locations and serves as back-up support for PCM and CSS positions as needed, as well as a leader in the Territory Administrator’s absence.
Requirements
- Graduate from an approved school of professional nursing.
- Currently hold a license to practice as a registered nurse in the state of agency operation.
- Have 3–5 years of experience as an RN.
- Maintain valid CPR certification while employed in a clinical role.
- Hold a valid driver's license and have an insured, well-maintained automobile in accordance with state and/or organization requirements.
- Be able to travel to all business locations.
Nice To Haves
- Experience managing RN services in the home, community, or clinic.
Responsibilities
- Supervise day-to-day clinical and office operations.
- Be available to staff and patients during hours of operation.
- Ensure services comply with professional standards, agency policies and procedures, and state and federal regulatory requirements.
- Provide back-up support for PCM and CSS positions as needed.
- Serve as leader in the absence of the Territory Administrator.
- Coordinate referrals and patient care using an interdisciplinary team approach.
- Assure the development, implementation, and updating of individualized plans of care.
- Evaluate the quality of clinical care and ensure patient needs are continually assessed.
- Collaborate with clinicians and physicians regarding patient transfers or discharges.
- Review discharge assessment data, edit and lock Discharge OASIS, and manage discipline-only discharges.
- Own QAPI and participate in quality assurance and performance improvement activities.
- Review and investigate incidents, analyze trends, and implement corrective action plans as needed.
- Manage accreditation and survey readiness, QA audits, and detailed corrective action plan audits.
- Manage HHCAHPS distribution in SHP.
- Manage emergency preparedness planning, including activation of EPP, post-activation reporting, and ongoing event monitoring and reporting.
- Conduct patient satisfaction surveys and complaint reviews.
Benefits
- Medical, dental, and vision coverage.
- Paid time off and paid holidays.
- Professional development opportunities.
- Company-matching 401(k).
- Flexible spending and health savings accounts.
- Wellness offerings, including an employee assistance program, pet insurance, and access to Calm.
- Programs to celebrate achievements, milestones, and fellow employees.
- Company store credit for first AccentCare-branded scrubs for patient-facing employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
