Clinical Liaison (CL)

Lifepoint Health•Fort Worth, TX

About The Position

The Clinical Liaison supports inpatient rehabilitation admissions by coordinating intake and pre-admission screening and conducting clinical assessments, typically at referring facilities, to determine whether patients are appropriate for admission. The role educates patients and families about rehabilitation options, levels of care, and participation expectations, and serves as an initial contact for external case management, discharge planners, payors, and hospital partners. The Clinical Liaison builds referral relationships through face-to-face educational visits and community outreach about the hospital and its acute rehabilitation services. The position documents screenings, decisions, and communications accurately and promptly in EMR and tracking systems. It involves routine travel to referring facilities and community partners and close coordination with admissions, nursing, therapy, and case management to support smooth transitions and payer authorization compliance. Success is measured by screening timeliness, conversion rates, and the quality of referral relationships.

Requirements

Clinical licensure as an RN, LVN, PT, PTA, OT, COTA, SLP, RRT, or MSW.
Valid driver's license and clean driving record.
Excellent oral and written communication skills.
Strong interpersonal and presentation skills.
Customer relationship-building skills.
Sound clinical judgment.
Organization and time-management skills.
Basic computer and data-entry proficiency.

Nice To Haves

Bachelor's degree preferred.
Previous marketing or sales experience preferred.
Previous clinical experience preferred, with demonstrated skills in clinical assessment and EMR systems.
Formal sales training preferred.

Responsibilities

Assist with and coordinate the intake and pre-admission screening process.
Perform on-site clinical assessments, typically at referring facilities, to determine appropriateness for admission.
Educate patients and families about rehabilitation options, level of care, and expectations for participation.
Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
Coordinate with admissions, nursing, therapy, and case management to support smooth transitions and payer authorization compliance.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability.
Paid family leave.
Paid time off.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.