Clinical Liaison (CL)

Lifepoint Health • Chesterfield, MO

10h

About The Position

The Clinical Liaison builds and maintains referral relationships to drive appropriate admissions to Mercy Rehabilitation Hospital St. Louis. The role coordinates intake and pre-admission screening, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients and families about services and participation expectations, and serves as the primary external contact for case managers, discharge planners, physicians, payors, and hospital partners. The position involves routine travel to referring facilities and community partners and works closely with admissions, nursing, therapy, and case management to support smooth transitions and payer authorization compliance. Success measures include screening timeliness, conversion rates, and the quality of referral relationships.

Requirements

• Current clinical licensure required (e.g., RN, PT, OT, SLP, or MSW) in accordance with state requirements.
• Valid driver's license and clean driving record.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Customer relationship-building skills.
• Sound clinical judgment.
• Organization and time-management skills.
• Basic computer and data-entry proficiency.

Nice To Haves

• Bachelor's degree-level education preferred.
• Previous marketing or sales experience preferred.
• Previous clinical experience, including demonstrated clinical assessment skills and EMR proficiency, preferred.
• Formal sales training preferred.

Responsibilities

• Assist with and coordinate the intake and pre-admission screening process.
• Perform on-site clinical assessments, typically at referring facilities, to determine appropriateness for admission.
• Educate patients and families about rehabilitation options, level of care, and participation expectations.
• Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
• Conduct face-to-face educational visits and in-services with physicians, case managers, and other professionals.
• Inform and educate community decision-makers about the hospital and acute rehabilitation services through direct outreach.
• Document screenings, decisions, and communications accurately and promptly in EMR and tracking systems.
• Work with admissions, nursing, therapy, and case management to support smooth transitions and payer authorization compliance.
• Perform other duties as assigned.

Benefits

• Multiple levels of medical, dental, and vision coverage with tailored benefit options.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed