Clinical Liaison (CL)

Lifepoint Health • El Paso, TX

5d

About The Position

The Clinical Liaison at The Hospitals of Providence Rehabilitation Hospital East supports appropriate inpatient rehabilitation admissions by building referral relationships and coordinating intake and pre-admission screening. The role conducts clinical assessments, educates patients and families about rehabilitation services and participation expectations, and serves as the primary external contact for case managers, discharge planners, physicians, payors, and hospital partners. The position works closely with admissions, nursing, therapy, and case management to support smooth transitions and payer authorization compliance.

The role involves routine travel to referring facilities and community partners. Success is measured by screening timeliness, conversion rates, and the quality of referral relationships. Accurate, timely documentation in the EMR and tracking systems is required.

Requirements

• Current clinical licensure required, such as RN, PT, OT, SLP, or MSW, as required by state regulations.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Customer relationship-building skills.
• Sound clinical judgment.
• Organization and time-management skills.
• Basic computer and data-entry proficiency.
• Valid driver’s license and clean driving record.

Nice To Haves

• Bachelor’s degree preferred.
• Prior marketing or sales experience preferred.
• Prior clinical experience with demonstrated assessment skills and EMR proficiency preferred.
• Formal sales training preferred.

Responsibilities

• Assist with and coordinate the intake and pre-admission screening process.
• Conduct on-site clinical assessments, typically at referring facilities, to determine appropriateness for admission to acute rehabilitation.
• Educate patients and families about rehabilitation options, level of care, and participation expectations.
• Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
• Conduct face-to-face educational and in-service visits with physicians, case managers, and other professionals.
• Inform and educate community decision-makers about the hospital and acute rehabilitation services through direct outreach to develop census.
• Document screenings, decisions, and communications accurately and promptly in EMR and tracking systems.
• Work with admissions, nursing, therapy, and case management to facilitate smooth transitions and payer authorization compliance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed