Clinical Liaison - PRN

Baylor Scott & White Institute for Rehabilitation - Frisco Hospital•Frisco, TX
•$76,000 - $100,000

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs. The role serves as a resource to healthcare professionals, builds relationships within medical facilities, coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to specialized post-acute care. This highly visible position develops and nurtures professional relationships with case managers, physicians, and clinicians in acute care hospitals. The Clinical Liaison educates staff, patients, and families about the rehabilitation hospital’s services, assesses patients with rehabilitation diagnoses at referring hospitals for potential admission, and manages the referral process. The position is PRN/per diem and pays $46 per hour.

Requirements

  • Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
  • Multi-state licensure as required by the geographical territory.
  • Demonstrated computer proficiency.
  • Ability to exercise sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

  • Two years of related experience in a clinical healthcare setting or previous experience in a clinical liaison role.
  • Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
  • A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

  • Create target lists of contacts and decision makers in assigned hospitals.
  • Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
  • Promote referrer satisfaction and account retention.
  • Educate potential patients and families about acute rehabilitation and the benefits of the programs; distribute collateral materials appropriately.
  • Support Sales and Marketing through educational programs, tours, meetings, and other activities in assigned hospitals.
  • Develop strategies to grow market share in core business lines in assigned hospitals.
  • Create quarterly goals and objectives and submit them to the supervisor.
  • Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
  • Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
  • Coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to accessing specialized post-acute care.
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