Clinical Liaison- PRN

Ernest Health•Plano, TX

About The Position

The Clinical Liaison evaluates patients to determine whether they meet the hospital’s admission criteria and supports the referral-to-admission process. The role prepares strategic development plans, conducts marketing calls, and presents the benefits of rehabilitation to potential referral sources. The liaison builds relationships within an assigned territory using clinical and selling skills and integrates the hospital’s mission and Guiding Principles into daily practice. The position is with North Texas Rehabilitation Institute, a 48-bed inpatient rehabilitation hospital in Plano, Texas, serving the North Dallas region as part of the Ernest Health network. The hospital provides rehabilitation for patients recovering from stroke, brain injury, orthopedic and trauma surgery, and other complex medical conditions. The role requires regular regional travel and close, professional collaboration with others.

Requirements

  • Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
  • Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
  • Ability to travel regularly within the regional area.
  • Knowledge of clinical operations and procedures.
  • Understanding of patient mix, regulatory requirements, reimbursements, and other factors affecting hospital operations.
  • General computer skills, including data entry, word processing, email, and record management.
  • Effective organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Ability to maintain quality and safety standards and appropriate confidentiality.
  • Ability to work closely and professionally with others.

Nice To Haves

  • Three years of healthcare experience; healthcare sales experience preferred.
  • Licensure as a Nurse (RN, LVN/LPN), Physical Therapist, Occupational Therapist, or Respiratory Therapist is preferred in the overview.

Responsibilities

  • Evaluate patients and determine whether they meet admission criteria.
  • Prepare strategic development plans.
  • Conduct marketing calls and present rehabilitation benefits to potential referral sources.
  • Build relationships within an assigned territory using clinical and selling skills.
  • Assist patients as an advocate through the referral-to-admission process.
  • Integrate the hospital’s mission and Guiding Principles into daily practice.

Benefits

  • Recognition, wellness, and retention programs.
  • Employee feedback opportunities through My Ernest Journey and the Engagement Survey.
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