Clinical Liaison

Select Medical • Nashville, TN

19d

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process at a Select Specialty Hospital Critical Illness Recovery Hospital (LTACH). Working with clinical teams, physicians, discharge planners, patients, and families, the liaison assesses patient needs and helps plan the best continuum of care after an ICU or post-surgical stay. The role uses clinical expertise, payer knowledge, and problem-solving skills to coordinate care plans, counsel families, support patient decisions, and address barriers to specialized post-ICU care. The liaison also develops relationships with healthcare professionals and helps facilitate a smooth pre-admission and transfer process.

This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m. The stated salary range is $70,000–$94,000 per year, depending on relevant work experience, with uncapped monthly bonus incentives. Extensive onboarding and training are provided.

Requirements

• Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
• Ability to complete clinical assessments of medically complex patients.

Nice To Haves

• Demonstrated success in patient advocacy.
• Superior communication and relationship-building skills.
• Prior healthcare marketing or business development experience.

Responsibilities

• Advocate for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs.
• Perform clinical assessments of referred, medically complex patients.
• Work with physicians, discharge planners, hospital case managers, and patients' families to plan the best continuum of care after an ICU or post-surgical stay.
• Counsel patients' families to help them make care decisions for their loved one.
• Coordinate care plans with physicians and families.
• Partner with hospital case managers and physicians to create a smooth pre-admission and transfer process.
• Remove payer-related and operational barriers to patients accessing the hospital's level of care.
• Facilitate patient transfers and address barriers to specialized post-ICU care.
• Foster relationships with healthcare professionals within medical facilities and serve as a resource to them.

Benefits

• Uncapped monthly bonus incentives.
• Extensive onboarding, orientation, and training.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription drug, health, vision, and dental plan offerings for full-time team members.
• Employee assistance program (EAP).
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed