Clinical Liaison - Rehab - PRN Pool - Bayfront Hospital

Orlando Health•Saint Petersburg, FL

16h•Onsite

About The Position

The Clinical Liaison connects internal and external referral sources with the inpatient rehabilitation facility, builds relationships with stakeholders, and helps ensure appropriate patient placement. The role completes clinical assessments and screens potential candidates in conjunction with the Medical Director or rehabilitation physician. The position coordinates referrals and pre-admission processes, including assessment documentation in accordance with CMS regulations. It evaluates prospective patients through chart review, physical screening, and conversations with care teams and, when appropriate, family members. Chart reviews and telephone interviews may be used when an on-site evaluation is not feasible. The Clinical Liaison also coordinates insurance authorization, communicates program information and admission decisions, and facilitates transitions to the rehabilitation facility. Additional responsibilities include physician and community outreach, face-to-face education for referral professionals, support for marketing plans, and maintenance of referral, admission, denial, census, and program data. The role requires occasional evening availability for marketing events, routine day travel, and weekend coverage. The position is PRN Pool and provides coverage as needed for weekends, PTO, vacations, and other absences.

Requirements

Degree from an accredited school and licensure in a healthcare-related field.
Current Florida license in Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapy, or Licensed Clinical Social Work.
At least two years of clinical experience, with demonstrated clinical assessment and marketing skills.
Professional-level knowledge of physician relations and interfacing with insurance companies.
Extensive knowledge of local provider and medical communities.
Good communication skills.
Ability to work harmoniously with other personnel.
Ability to deal tactfully with patients, hospital staff, and the general public.
Ability to follow written and oral instructions.
Valid Florida driver’s license.

Nice To Haves

At least two years of experience in acute care or rehabilitation is preferred.

Responsibilities

Coordinate referrals and the pre-admission process, including appropriate documentation of patient assessments in accordance with CMS regulations.
Identify potential patients early through communication with care management teams, physicians, referring facilities, and assigned clinical rounds.
Conduct thorough clinical evaluations, including chart reviews, physical screenings, and interviews with involved care providers and, when appropriate, family members or significant others.
Assist the Medical Director or rehabilitation physician in determining whether patients are appropriate for admission.
Demonstrate knowledge of growth, development, and aging when planning and delivering age-appropriate care.
Obtain information about patients’ resources and benefits and secure insurance authorization for inpatient rehabilitation admission, including coordinating workers’ compensation negotiations.
Communicate facility and program information, participation expectations, and requirements to patients and families; offer, conduct, or arrange tours as needed.
Notify referral sources of admission decisions and transfer times in a timely manner.
Coordinate transitions from referring facilities or patients’ homes to the rehabilitation facility.
Establish appropriate contacts with attending physicians, consultants, care management teams, and other healthcare professionals to support timely admissions.
Provide face-to-face educational in-services to physicians, case managers, and other professionals or referral sources.
Contribute to market analyses, identify opportunities, implement marketing plans, and monitor their success.
Maintain reports and data related to referrals, admissions, denials, census, and the program.
Maintain regular and punctual attendance and comply with Orlando Health policies and procedures.
Serve as a resource to staff and other healthcare professionals.
Promote physician and community awareness and participate in healthcare and community awareness events as needed.
Be available for occasional evening marketing events, weekend coverage, and routine day travel.