Clinical Liaison

Charleston Outlier - Regency Hospital - Florence•Charleston, SC
•$70,000 - $85,000

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process at Regency Hospital, a critical illness recovery hospital (LTACH). The role collaborates with clinical teams to assess patient needs, serves as a resource for healthcare professionals by fostering relationships within medical facilities, coordinates care plans with physicians and families, and facilitates patient transfers by addressing barriers to specialized post-ICU care. The liaison works with physicians, discharge planners, patients, and families to plan an appropriate continuum of care after an ICU or post-surgical stay. This includes performing clinical assessments of referred medically complex patients, counseling families about care decisions, and partnering with hospital case managers and physicians to support a smooth pre-admission and transfer process. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with a stated salary range of $70,000–$85,000 based on relevant work experience and uncapped monthly bonus potential.

Requirements

  • Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
  • Ability to complete clinical assessments of medically complex patients.

Nice To Haves

  • Demonstrated success in patient advocacy.
  • Superior communication and relationship-building skills.
  • Prior healthcare marketing or business development experience.

Responsibilities

  • Advocate for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs.
  • Build relationships within medical facilities and serve as a resource for healthcare professionals.
  • Coordinate care plans with physicians and families.
  • Facilitate patient transfers and address barriers to accessing specialized post-ICU care.
  • Work with physicians, discharge planners, and patients' families to plan the continuum of care after an ICU or post-surgical stay.
  • Perform clinical assessments of referred patients and counsel their families to help them make care decisions.
  • Partner with hospital case managers and physicians to create a smooth pre-admission and transfer process.
  • Remove payer-related and operational barriers to patient access to the hospital's level of care.

Benefits

  • Uncapped monthly bonus program.
  • Extensive onboarding, training, and orientation.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical and prescription drug plan offerings for full-time team members.
  • Health, vision, and dental plan offerings for full-time team members.
  • Employee assistance program (EAP).
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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