Clinical Liaison

Select Specialty Hospital - Oakland • Pontiac, MI

3d

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process at a critical illness recovery hospital (LTACH). The role collaborates with clinical teams to assess patient needs, serves as a resource to healthcare professionals by fostering relationships within medical facilities, and coordinates care plans with physicians and families. The Clinical Liaison also facilitates patient transfers and addresses barriers to accessing specialized post-ICU care.

Working with physicians, discharge planners, patients, and families, the Clinical Liaison helps plan the best continuum of care following an ICU or post-surgical stay, drawing on clinical expertise, payer knowledge, and problem-solving skills. The role includes assessing medically complex patients, counseling families about care decisions, and partnering with hospital case managers and physicians to support smooth pre-admission and transfer processes.

Requirements

• Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
• Ability to complete clinical assessments of medically complex patients.

Nice To Haves

• Demonstrated success in patient advocacy.
• Superior communication and relationship-building skills.
• Prior healthcare marketing or business development experience.

Responsibilities

• Advocate for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs.
• Build relationships within medical facilities and serve as a resource for healthcare professionals.
• Coordinate care plans with physicians and families.
• Facilitate patient transfers and address barriers to accessing specialized post-ICU care.
• Work with physicians, discharge planners, and patients' families to plan the continuum of care after an ICU or post-surgical stay.
• Perform clinical assessments of referred, medically complex patients.
• Counsel patients' families to help them make care decisions for their loved ones.
• Partner with hospital case managers and physicians to create a smooth pre-admission and transfer process.
• Remove payer-related and operational barriers to patients accessing the hospital's level of care.

Benefits

• Uncapped monthly bonus program.
• Extensive and thorough orientation and training program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription drug, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed