Clinical Liaison - Inpatient Rehab - Per-Diem

Kessler Institute for Rehabilitation - West (West Orange) • West Orange, NJ

8h • Onsite

About The Position

The Clinical Liaison works with acute care hospitals to explain rehabilitation services and coordinate patient referrals and admissions to Kessler Institute for Rehabilitation. The role assesses patients with rehabilitation diagnoses at referring hospitals, reviews medical records, evaluates individual care needs, and works with hospital teams to support safe, timely transfers. It also develops professional relationships with case managers, physicians, clinicians, and other referral sources, and supports business growth through referrals and admissions.

This is a per-diem position based at Kessler Institute for Rehabilitation – West Orange Hospital, with occasional coverage and travel to Chester, Saddle Brook, or other local hospitals. Initial training involves three consecutive weekdays for approximately three to six weeks. After training, the regular schedule is Friday through Sunday, 8:00 AM to 5:00 PM, with an expectation of working three to four weekends per month. The role includes driving to referring hospitals within a 30-mile radius of the West Orange location.

Requirements

• Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
• Multi-state licensure when required by the geographical territory.
• Demonstrated computer proficiency.
• Ability to exercise sound judgment when handling confidential and professional healthcare sales matters.

Nice To Haves

• Two years of related experience in a clinical healthcare setting or prior experience as a clinical liaison.
• Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

• Develop and nurture professional relationships with case managers, physicians, clinicians, and other decision makers at assigned acute care hospitals.
• Educate hospital staff, patients, and families about rehabilitation services and the benefits of the rehabilitation program.
• Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
• Create target lists of contacts and decision makers in assigned hospitals.
• Provide excellent customer service and educate referral sources on hospital services.
• Support referrer satisfaction and account retention.
• Distribute appropriate educational and marketing materials to potential patients and families.
• Support Sales and Marketing through educational programs, tours, and meetings at assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to the supervisor.
• Travel to referring hospitals within a 30-mile radius and provide occasional coverage at other local hospitals.

Benefits

• Uncapped monthly bonus program.
• Extensive and thorough orientation program.
• Generous PTO and paid sick time for full-time team members.
• Medical, prescription, health, vision, employee assistance program, and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan for full-time team members.
• Life and disability protection for full-time team members.

What This Job Offers

• Education Level: No Education Listed