About The Position

The Clinical Liaison cultivates referral relationships, manages an assigned territory, and completes patient assessments. The role makes sales contacts and analyzes referral and admission data, while working with the business development team, admissions staff, nursing, and other internal and external staff to facilitate referral conversion. The Clinical Liaison provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. The position develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives. This position works under the direction of the Director of Business Development. A degree in a health-related field is preferred, and current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. At least two years of experience in the designated licensed field is required; rehabilitation/LTACH and marketing experience are preferred.

Requirements

  • Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
  • A minimum of two years of experience in the designated field of licensure.

Nice To Haves

  • A degree in a health-related field from an accredited college or university.
  • Prior marketing experience.
  • Prior rehabilitation or LTACH experience.

Responsibilities

  • Cultivate referral relationships and manage an assigned territory.
  • Complete patient assessments.
  • Make sales contacts and analyze referral and admission data from the assigned territory.
  • Work collaboratively with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
  • Provide feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction.
  • Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

  • Competitive pay.
  • Generous paid benefit time.
  • Insurance options.
  • Professional growth opportunities through the Education Advancement Program.
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