Clinical Liaison - Inpatient Rehab

West Gables Rehabilitation Hospital • Miami, FL

1d • Onsite

About The Position

West Gables Rehabilitation Hospital is seeking a full-time Clinical Liaison in Miami, Florida. The position is scheduled Monday through Friday, 8 a.m. to 5 p.m., with rotating weekends. The Clinical Liaison works with local acute-care hospitals to explain medical rehabilitation to patients and families, assess patients for rehabilitation services, review medical records, and coordinate safe, timely transfers. The role also builds referral relationships and supports growth in referrals and admissions.

This highly visible role develops professional relationships with case managers, physicians, and clinicians at acute-care hospitals, and educates staff, patients, and families about the hospital's rehabilitation services. The Clinical Liaison assesses patients with rehabilitation diagnoses at referring hospitals, determines suitability for admission, and manages the referral process. The employer describes a team of over 44,000 committed to exceptional patient care.

Requirements

• Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist; alternatively, two or more years of Clinical or Community Liaison experience.
• Demonstrated computer proficiency.
• Ability to exercise sound judgment when handling the professional and confidential nature of health care sales.

Nice To Haves

• Two years of related experience in a clinical healthcare setting or previous experience as a Clinical Liaison.
• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• A proven track record in sales and marketing, with at least one year of experience in a related position.
• Bilingual English/Spanish.

Responsibilities

• Create target lists of contacts and decision makers at assigned hospitals.
• Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
• Support referrer satisfaction and account retention.
• Educate potential patients and families about acute rehabilitation and program benefits, and distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings at assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to a supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
• Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
• Review medical records and coordinate safe and timely transfers to the rehabilitation hospital.

Benefits

• Uncapped monthly bonus program.
• Extensive and thorough orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription coverage, health plan offerings, vision coverage, employee assistance program, and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed