Clinical Liaison

Kindred HealthcareEl Paso, TX
Remote

About The Position

Kindred Hospital El Paso is a long-term acute care (LTAC) hospital specializing in the treatment of patients recovering from post-intensive care and medically complex conditions. Our hospital provides both intensive care and telemetry-level services, offering advanced monitoring and support for patients requiring extended medical care. With a multidisciplinary team dedicated to personalized treatment plans, we focus on helping patients achieve significant recovery and transition to the next level of care.

Requirements

  • Postsecondary (Cert/Diploma/Program Grad) in marketing, communications, healthcare administration, nursing, or other clinical or sales-related field (Required)
  • 1-3 years in sales or marketing (Required)
  • 1-3 years in healthcare (Required)
  • Administrative Services DL NUMBER - Driver License, Valid and in State Upon Hire (Required)
  • Excellent presentation and communication skills.
  • Clinical background with ability to conduct Patient Assessments.
  • Good analytical and computer skills.
  • Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
  • Ability to work under stress and to respond quickly in crisis situations.
  • Demonstrates good interpersonal skills when working or interacting with physicians, patients, their families, other providers and other staff members.
  • Knowledge of healthcare marketing and plan development.
  • Ability to communicate in English effectively through verbal and written means to the extent necessary to perform job duties appropriately.
  • Ability to work cooperatively as a member of a team.

Nice To Haves

  • Bachelor’s Degree in marketing, communications, healthcare administration, nursing, or other clinical or sales-related field (Preferred)
  • Equivalent Combination of Education and Experience in the form of extensive healthcare sales work in lieu of Bachelor's degree (May be Considered)
  • License or Certifications in Nursing or Respiratory Therapy Upon Hire (referred)

Responsibilities

  • Conducts patient assessments to identify patients for potential admission into the system.
  • Manages the referrals and admissions that are generated through their assigned hospitals and territories by representing the hospital with professionalism to referral sources.
  • Designs and manages the marketing strategies for their assigned hospitals.
  • Conducts one on one contacts with potential referral sources, maintains positive relationships with current referral sources.
  • Utilizes educational opportunities to present the hospital to referral sources.
  • Identifies, contacts and manages potential clients.
  • Sources potential, appropriate patients for hospital.
  • Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.
  • Acts as liaison for outside agencies, non-plan facilities, and outside providers.
  • Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts, cold calling and educational presentations.
  • Meets the referral and admissions goals for their assigned hospitals.
  • Expands the number of referral sources in their assigned territories.
  • Active participation in professional and community associations.
  • Understands and presents MedPar information to assigned hospitals.
  • Maintains current referral sources through relationship development.
  • Manages the admissions process as an ambassador for patients who meet the admissions requirements.
  • Operates within budgeted parameters by carefully planning travel and monitoring expenses.
  • Conducts assessments in accordance with company standards.
  • Manages the referrals and admission process for their referred patients.
  • Works closely with patients and their family members to educate them on the benefits of the ScionHealth Hospitals.
  • Completes clinical assessments on potential patients completing assessments to meet with standards of the Division.
  • Meets with patients and families to explain ScionHealth Care and services.
  • Conducts tours of the hospital with families and referral sources.
  • Establishes strong and successful relationships with referral sources throughout their territory.
  • Successfully manages the Referral, Assessment and Admission Process.
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