Clinical Liaison - Specialty Hospital

Select Specialty Hospital - Hampton Roads • Yorktown, VA

25d • $72,000 - $95,000

About The Position

The Clinical Liaison guides patients to acute inpatient rehabilitation and critical illness recovery hospitals. The role performs clinical assessments of referred patients and counsels patients and their families to help them make informed care decisions. Clinical Liaisons work with hospital case managers and physicians to facilitate smooth transfers, address payer-related and operational barriers, and help appropriate patients access the next level of care. This is a salaried position with monthly bonuses. Hours are Monday through Friday, with rotating weekend and holiday on-call responsibility.

Requirements

• Current state licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
• Demonstrated familiarity with hospital admissions procedures.

Nice To Haves

• A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

• Work with hospital case managers and physicians to identify and transition patients to the most appropriate next level of care: a Critical Illness Recovery or Acute Rehab hospital.
• Educate referral sources about services provided by the hospitals.
• Provide excellent customer service, focusing on referrer satisfaction and account retention.
• Educate referred patients and families about acute rehabilitation and/or critical illness recovery programs.
• Deliver staff education programs, hospital tours, and meetings at assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals; create quarterly goals and objectives and submit them to a supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.

Benefits

• $7,500 sign-on bonus.
• Uncapped monthly bonus incentives.
• Extensive and thorough orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed