Clinical Liaison

Ernest Health • Lubbock, TX

11d

About The Position

Trustpoint Rehabilitation Hospital is seeking a Clinical Liaison for its Lubbock, Texas location. The hospital provides inpatient rehabilitation for patients with stroke, brain and spinal cord injuries, orthopedic trauma, and other complex medical conditions, including specialized rehabilitation services for pediatric patients. The liaison evaluates patients to determine whether they meet admission criteria and supports the referral-to-admission process. The role also develops strategic plans, conducts marketing calls, and presents the benefits of rehabilitation to potential referral sources. The position combines clinical expertise, patient advocacy, relationship building, and business development.

Requirements

• Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
• Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
• Ability to travel regularly within the regional area.
• Knowledge of clinical operations and procedures.
• Understanding of patient mix, regulatory requirements, reimbursements, and other factors affecting hospital operations.
• General computer skills, including data entry, word processing, email, and record management.
• Effective organizational and time-management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards and protect confidentiality.
• Ability to work closely and professionally with others.

Nice To Haves

• Three years of healthcare experience; healthcare sales experience is preferred.
• Experience promoting programs and services in a medical environment.

Responsibilities

• Evaluate patients and determine whether they meet the hospital’s admissions criteria.
• Prepare development plans and conduct calls to potential referral sources.
• Present the benefits of rehabilitation to potential referral sources.
• Build relationships within an assigned territory using clinical and selling skills.
• Support and advocate for patients through the referral-to-admission process.
• Integrate the hospital’s mission and Guiding Principles into daily practice.

Benefits

• PPO and high-deductible medical plan options.
• Flexible Spending Account and Health Savings Account options.
• Dental and vision coverage.
• 401(k) with employer matching.
• Life insurance.
• Short- and long-term disability coverage.
• Marketing Bonus Plan.
• Employee Assistance Program.
• Wellness program with quarterly challenges and participation incentives.
• Earned Time Off, accruing from the start date.
• Senior Liaison Career Ladder bonus plan.
• Continuing education opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed