Clinical Liaison (RN/Allied Health Professional) - Philadelphia

myLaurel•Philadelphia, PA

14d•$100,000 - $105,000•Onsite

About The Position

myLaurel is seeking a mission-driven Clinical Liaison to serve as the primary bridge between hospital partners and the myLaurel care team. Embedded on-site at a partner medical facility in Philadelphia, the liaison represents myLaurel’s Acute Care at Home program and focuses on relationship-building, patient education, referral development, and administrative coordination. The role is intended for an experienced Registered Nurse or Allied Health Professional moving from direct bedside care into clinical collaboration and program outreach rather than hands-on patient care. The liaison attends hospital rounds and huddles, reviews patient census and charts, tracks referrals, assesses patient eligibility for the acute-care-at-home model, and coordinates transitions from hospital or emergency settings to care at home. The role also educates and engages hospital staff, providers, patients, and caregivers, identifies operational barriers to referrals, and collaborates with myLaurel leadership to address them.

Requirements

Current, unencumbered Registered Nurse or Allied Health Professional license in Pennsylvania.
At least 2 years of experience in an acute care clinical setting.
Excellent communication and interpersonal skills, with the ability to establish trust, integrate into a facility’s culture, and build rapport with medical professionals.
Strong organizational skills and interest in managing program logistics and care transitions rather than providing direct, hands-on patient care.
Ability to work in a busy medical facility and serve as myLaurel’s primary in-person representative.
Comfort navigating electronic medical records (EMRs) and using CRM software to track referral metrics and patient engagement.

Nice To Haves

Previous experience or a strong interest in healthcare business development, clinical sales, discharge planning, or utilization review.

Responsibilities

Serve as the primary on-site relationship manager and representative for myLaurel at the partner medical facility.
Work with hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow in-home care programs.
Attend daily hospital rounds and huddles, review patient census, complete chart reviews, and track referrals.
Manage logistical and administrative workflows for patient transitions from hospital or emergency settings to home.
Review patient charts, assess eligibility for the acute-care-at-home model, and advocate for safe alternative care pathways.
Educate hospital staff, providers, patients, and caregivers about myLaurel’s capabilities, clinical criteria, and patient benefits through presentations and one-on-one engagement.
Identify operational barriers to patient referrals and collaborate with the myLaurel leadership team to address them.