RN Clinical Liaison (Hospice) - Philadelphia, PA

CONSTELLATION HEALTH SERVICES•Newtown, PA
•$95,000 - $105,000

About The Position

Constellation is seeking a Hospice RN Clinical Liaison for the Philadelphia area. The role combines registered-nurse responsibilities in home care with community outreach and business development for hospice and palliative care services. The nurse plans and directs services for individuals and families in their homes and communities, while building relationships with hospitals, skilled nursing facilities, assisted living facilities, physician offices, and other community partners to generate referrals. In the nursing portion of the role, the liaison assesses patients and families, develops and revises care plans, provides and coordinates nursing care, communicates with physicians and community health partners, and supports discharge planning. The liaison may serve as a case manager and is responsible for supervising home health aides. The business-development portion includes generating Medicare referrals, analyzing the market, developing sales strategies and plans, conducting sales calls, and assessing sales results. The employee must follow CRM and social-platform policies and understand anti-kickback and Stark laws. Travel is listed as “Road Warrior.”

Requirements

  • Current registered nurse licensure in the state and CPR certification, as required by state regulations.
  • Graduate of an accredited school of nursing.
  • One to two years of recent acute-care experience in an institutional setting.
  • Required licensure, education, training, and qualifications under applicable rules, regulations, laws, and statutes for the role in the state.
  • Excellent observation, verbal and written communication, problem-solving, and basic math skills; nursing skills meeting the competency checklist.
  • Ability to perform prolonged or considerable walking or standing; lift, position, or transfer patients; lift supplies and equipment; and reach, stoop, bend, kneel, or crouch considerably.
  • Visual acuity and hearing sufficient to perform required nursing skills.
  • Licensed driver with an automobile insured according to state or organization requirements and in good working order.
  • Highly motivated, results-driven, and able to develop and build strong, lasting relationships.
  • Excellent planning, organization, and presentation skills.
  • Recent healthcare marketing or sales experience.
  • Prior sales or marketing experience in the health care industry, preferably home health care.
  • Proven ability to develop and implement a sales and marketing plan.
  • Excellent oral and written communication and interpersonal skills.
  • Computer skills.

Nice To Haves

  • Bachelor’s degree.
  • One year of home health care experience.
  • Established healthcare contacts and ability to network in the community.
  • Clinical background.

Responsibilities

  • Complete initial assessments of patients and families to determine home care needs, including physical assessments and illness histories.
  • Re-evaluate patients’ nursing needs regularly and revise plans of care as patient status and needs change.
  • Use health assessment data to determine nursing diagnoses and develop care plans with goals and therapeutic, preventive, and rehabilitative actions.
  • Include patients and families in the care-planning process; counsel them and provide health care instructions as appropriate.
  • Initiate preventive and rehabilitative nursing procedures and administer physician-prescribed medications and treatments.
  • Identify discharge-planning needs and implement plans before patient discharge.
  • Serve as case manager when assigned by the Clinical Supervisor and coordinate care for the assigned caseload.
  • Prepare clinical notes and update the primary physician when necessary and at least every 60 days.
  • Communicate patient needs and condition changes to physicians and obtain or receive physician orders as required.
  • Coordinate care plans with community health-related personnel.
  • Participate in on-call duties as defined by the on-call policy.
  • Ensure equipment and other necessary items and services are arranged and available.
  • Instruct, supervise, and evaluate home health aide care every two weeks.
  • Follow CRM tool and social-platform policies and understand anti-kickback and Stark laws.
  • Generate Medicare referrals for hospice and/or home care by building relationships with social workers, wellness directors, physicians, and other key decision makers.
  • Conduct market analysis; develop sales strategies, goals, and plans; make sales calls; and evaluate sales activity and results.
  • Perform other duties as assigned.
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