Hospice Clinical Liaison -RN

Compassus•Athens, GA

About The Position

The Hospice Clinical Liaison models Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation, promotes the Compassus philosophy and 6 Pillars of Success, upholds the Code of Ethical Conduct, and fosters positive working relationships with internal departments and external stakeholders. The role assists referral sources in identifying patients whose care needs match hospice services. The liaison explains hospice services and benefits to patients and families, assesses referred patients’ clinical needs and disease status, and consults with attending and hospice physicians to establish eligibility. The role facilitates admissions and transitions from hospitals and long-term care facilities, including coordinating home hospice discharge needs such as transportation, durable medical equipment, medications, supplies, and nursing admission. It also oversees general inpatient (GIP) admissions for symptom management needs and educates hospitals and facilities about GIP care. The position maintains professional relationships, supports community and facility education and growth goals, completes and submits admission documentation and available medical records, communicates needs and potential solutions to the Supervisor, and participates in meetings, educational programs, and community events as requested. Other duties may be assigned.

Requirements

Active, unencumbered Registered Nurse license in the state or states of employment.
Two to three years of related experience.
Ability to perform basic mathematical calculations and compute rates, ratios, and percentages.
Ability to read, analyze, and interpret business and professional materials, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions effectively.
Strong written and verbal communication skills.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace hospice philosophy.

Nice To Haves

Bachelor’s degree in Nursing.
Hospital and/or long-term care clinical experience.
Experience in healthcare marketing.

Responsibilities

Attend and participate in staff meetings, educational programs, and community events as requested.
Communicate identified needs and potential solutions to the Supervisor.
Explain hospice services and benefits to patients, family members, and significant others.
Obtain signatures on required forms, provide copies to the patient or responsible party, and ensure forms are completed, dated, signed, and submitted to the Admission Coordinator.
Ensure available medical records are submitted to the Admission Coordinator.
Establish and maintain significant professional relationships.
Work with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance.
Facilitate admissions to and from hospital and long-term-care referral sources.
Assess referred patients’ clinical needs and disease status and confer with attending and hospice physicians to establish eligibility.
Facilitate discharge from hospital to home by identifying initial needs and coordinating transportation, durable medical equipment, medications, supplies, and admission by a home hospice nurse.
Oversee general inpatient patient admission processes based on symptom-management needs.
Work with facilities and hospitals to identify, transition, and appropriately admit patients for general inpatient services.
Educate hospitals and facilities about the purpose, process, and goals of general inpatient care.
Perform other duties as assigned.