Clinical Liaison - Inpatient Rehab and Critical Illness

Select Medical • IL-Chicago US-IL-Chicago, IL

1d • Onsite

About The Position

Rush Specialty Hospital is hiring a Clinical Liaison for its Critical Illness Recovery Hospital and Inpatient Rehabilitation Hospital in Chicago, Illinois. Clinical liaisons are nurses or therapists who understand the business side of health care. Working in local acute care hospitals, they educate patients and families about medical rehabilitation, assess patients’ care needs, review medical records, and coordinate safe, timely transfers with hospital teams. They build professional relationships that support referrals and admissions.

In this visible, challenging, and rewarding position, the Clinical Liaison develops relationships with case managers, physicians, and clinicians at acute care hospitals and educates staff, patients, and families about the rehabilitation hospital’s services. The role assesses patients with rehabilitation diagnoses at referring hospitals for admission and manages the referral process.

The position offers a base salary of $78,000–$116,000 per year, based on relevant years of experience, and an uncapped monthly bonus program.

Requirements

• Current and valid Illinois state licensure, or eligibility for state licensure, as a Registered Nurse.
• Two or more years of inpatient, acute care experience.
• Demonstrated computer proficiency.
• Sound judgment when handling the professional and confidential nature of health care sales.

Nice To Haves

• Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• One or more years of successful sales and business development experience.

Responsibilities

• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
• Promote referrer satisfaction and account retention.
• Educate potential patients and families about acute rehabilitation and program benefits.
• Distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to a supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
• Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
• Review medical records and coordinate safe and timely transfers with hospital teams.

Benefits

• Uncapped monthly bonus program.
• Extensive orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription coverage, health plan offerings, vision, dental, and employee assistance program for full-time team members.
• Company-matching 401(k) retirement plan for full-time team members.
• Life and disability protection for full-time team members.
• Company-paid parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed