Clinical Liaison - Inpatient Rehab and Critical Illness

RUSH Specialty Hospital Inpatient Rehabilitation • Chicago, IL

1d • $78,000 - $116,000 • Onsite

About The Position

The Clinical Liaison – Business Development (RN) works with acute care hospitals to educate patients, families, and hospital staff about rehabilitation services and the goals of medical rehabilitation. The liaison assesses patients at referring hospitals for rehabilitation admission, reviews medical records, and coordinates safe and timely transfers to Rush Specialty Hospital’s inpatient rehabilitation hospital. The role also develops and maintains relationships with referral sources to support referrals, admissions, and business growth.

This highly visible position combines clinical assessment with business development. The liaison builds professional relationships with case managers, physicians, and clinicians; supports educational programs and other outreach; and develops strategies and goals to grow market share in assigned hospitals.

Requirements

• Current and valid Illinois state licensure, or eligibility for state licensure, as a Registered Nurse.
• At least two years of inpatient acute care experience.
• Sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

• Competency in the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
• At least one year of successful sales and business development experience.
• Computer proficiency.

Responsibilities

• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
• Promote referrer satisfaction and account retention.
• Educate potential patients and families about acute rehabilitation and program benefits, and distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines at assigned hospitals.
• Create quarterly goals and objectives and submit them to a supervisor.
• Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
• Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
• Review medical records and coordinate safe, timely transfers to the hospitals.

Benefits

• Uncapped monthly bonus program.
• Extensive orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription drug, health, vision, employee assistance program, and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.
• Company-paid parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed