Clinical Liaison

Select Medical•Temple, TX
•Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation, a joint venture partnership between Select Medical and Baylor Scott & White, is seeking a Clinical Liaison in Temple, Texas. The Clinical Liaison advocates for referred patients during the pre-admission process, collaborating with clinical teams to assess patient needs. The role serves as a resource for healthcare professionals by building relationships within medical facilities, coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to accessing specialized post-acute care. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with rotating weekend coverage. Annual salary ranges from $76,000 to $100,000 depending on relevant work experience, with uncapped monthly bonus potential.

Requirements

  • Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
  • Demonstrated computer proficiency.
  • Ability to exercise sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

  • Two years of related experience in a clinical healthcare setting or prior experience in a clinical liaison role.
  • Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
  • A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

  • Create target lists of contacts and decision makers in assigned hospitals.
  • Develop relationships, provide excellent customer service, and educate referral sources about hospital services.
  • Promote referrer satisfaction and account retention.
  • Educate potential patients and families about acute rehabilitation and program benefits.
  • Distribute collateral materials appropriately.
  • Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
  • Develop strategies to grow market share in core business lines in assigned hospitals.
  • Create quarterly goals and objectives and submit them to the supervisor.
  • Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
  • Advocate for referred patients during pre-admission by collaborating with clinical teams to assess patient needs.
  • Coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to specialized post-acute care access.

Benefits

  • Uncapped monthly bonus program.
  • Extensive orientation program.
  • Generous PTO and paid sick time for full-time team members.
  • Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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