Clinical Liaison

Chesterfield County Health Center•Chesterfield, VA

About The Position

The Clinical Liaison is a full-time RN or LPN role at Lucy Corr’s Health Care Center. The position represents the skilled nursing facility and develops and maintains relationships with hospitals, physicians, case managers, and community partners to support admissions growth. The Clinical Liaison facilitates clinical reviews of potential referrals to help ensure appropriate placement and serves as a backup to the Director of Admissions to maintain continuity in the admissions process. The role includes hospital and community outreach, including routine hospital visits, referral-source engagement, and representation of the facility at community events and networking opportunities. The Clinical Liaison participates in an on-call rotation for admissions as needed and supports facility census goals and strategic initiatives. The position is eligible for quarterly bonuses based on individual performance and overall facility census growth, tied to performance indicators such as referral generation, conversion rates, and contribution to census development. Lucy Corr describes itself as a welcoming, diverse, and inclusive not-for-profit continuing care facility and an Equal Opportunity Employer. It is a drug-free and smoke-free workplace.

Requirements

  • Unrestricted Virginia nurse license (LPN or RN) preferred, or a bachelor’s degree in healthcare, marketing, or a related field with relevant experience.
  • Two to three years of experience in skilled nursing, hospital discharge planning, case management, or healthcare marketing.
  • Strong clinical assessment skills if licensed.
  • Excellent communication and relationship-building skills.
  • Ability to multitask and manage a fast-paced environment.
  • Strong organizational and problem-solving abilities.
  • Knowledge of EMR systems and Microsoft Office.
  • Frequent travel to hospitals and community partners.
  • Ability to stand, walk, and sit for extended periods.
  • Ability to lift up to 25 pounds if needed.

Nice To Haves

  • Prior admissions or liaison experience.
  • Knowledge of Medicare, Medicaid, managed care, and PDPM.

Responsibilities

  • Develop and maintain relationships with hospital discharge planners, case managers, social workers, and physicians.
  • Conduct routine hospital visits to generate referrals and promote facility services.
  • Serve as the primary point of contact for assigned referral sources.
  • Represent the facility at community events and networking opportunities.
  • Facilitate clinical review of potential referrals to support appropriate placement.
  • Back up the Director of Admissions to ensure continuity of the admissions process.
  • Participate in the admissions on-call rotation as needed.
  • Support facility census goals and strategic initiatives.
  • Maintain a professional image while representing the organization.

Benefits

  • Quarterly performance-based bonuses tied to individual performance and overall facility census growth.
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