Clinical Liaison

Select Medical • Richmond, VA

25d

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs. The role serves as a resource to healthcare professionals and fosters relationships within medical facilities. Using clinical expertise and problem-solving skills, the Clinical Liaison coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to specialized post-ICU care. The position supports planning the appropriate continuum of care after ICU or post-surgical stays, including clinical assessments, family counseling, and coordination with hospital case managers and physicians.

Requirements

• Current Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
• Ability to complete clinical assessments of medically complex patients.

Nice To Haves

• Demonstrated success in patient advocacy.
• Superior communication and relationship-building skills.
• Prior healthcare marketing or business development experience.

Responsibilities

• Work with physicians, discharge planners, and patients’ families to plan the best continuum of care after an ICU or post-surgical stay.
• Perform clinical assessments of referred patients and counsel patients’ families to help them make care decisions.
• Partner with hospital case managers and physicians to create a smooth pre-admission and transfer process.
• Remove payer-related and operational barriers to patient access to the organization’s level of care.
• Foster relationships within medical facilities and serve as a resource for healthcare professionals.
• Coordinate care plans with physicians and families and facilitate patient transfers.

Benefits

• Uncapped monthly bonus program.
• Extensive onboarding, orientation, and training program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription coverage, health plan offerings, vision insurance, employee assistance program, and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed