Clinical Liaison - Respiratory Therapist

Handi Medical SupplySaint Paul, MN
$36 - $45Onsite

About The Position

The Clinical Liaison is a respiratory therapist who provides expert respiratory care and clinical support to customers, referral sources, and internal staff while serving as a key partner in the organization's referral development and business growth efforts. This role combines advanced clinical expertise with relationship-building to ensure exceptional patient outcomes and strengthen partnerships with healthcare providers.

Requirements

  • Must be licensed or registered to practice respiratory care in the states of Minnesota and Wisconsin or be able to obtain licensure
  • Two-years related experience required
  • Must meet continuing education requirements for ongoing professional development as defined by the state licensing board for renewal of license
  • Ability to work independently, trouble shoot issues and formulate solutions
  • Must possess a valid driver’s license
  • Must have and maintain a clean driving record
  • Must have the ability to safely operate a motorized vehicle
  • Must be 18 years of age or older
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Proficient with Microsoft Office Suite or related software
  • General working knowledge of computer systems
  • Maintains a professional image at all times while demonstrating commitment to our mission and values

Responsibilities

  • Sets up, educates, delivers, monitors and troubleshoots customers on PAP therapy (CPAP/BiPAP), ventilators, heated humidity to trach, oxygen therapy, nebulizers, and other respiratory equipment, including mask fittings and therapy compliance reviews
  • Determines the most appropriate respiratory care solutions and coordinates services with physicians, nurses, case managers, and other healthcare providers
  • Assists referral sources with documentation requirements, insurance guidelines, orders, and other clinical documentation needed for service delivery
  • Partners with the sales team through joint customer visits, presentations, and educational events to support growth in respiratory and home medical equipment referrals
  • Develops and maintains strong relationships with physician offices, hospitals, clinics, sleep labs, discharge planners, and referral coordinators and other referral sources to support respiratory and home medical equipment services
  • Serves as the clinical expert for respiratory therapies, providing education and support to customers, referral sources, and staff on the proper use and maintenance of home medical equipment and supplies
  • Assists walk-in customers with equipment, supplies, and services
  • Maintains accurate clinical records, utilizes electronic device monitoring systems, and participates in audits to ensure complete and compliant documentation
  • Stays current on new products and collaborates with purchasing on inventory selection and management

Benefits

  • health
  • dental
  • vision
  • 401K plus match
  • incentive program
  • life insurance
  • paid time off
  • paid holidays
  • long-term disability
  • short-term disability
  • free parking
  • volunteer pay
  • green initiatives
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