Clinical Laboratory Supervisor - Everett, WA

UnitedHealth Group•Everett, WA

31d•$72,800 - $130,000•Onsite

About The Position

Optum WA, formerly The Everett Clinic, is seeking a Clinical Laboratory Supervisor to lead daily operations of its outpatient clinical laboratory in Everett, Washington. The laboratory supports a range of medical specialties, including Urgent Care. The supervisor ensures high-quality, timely, and compliant laboratory services while fostering a collaborative, high-performing team environment. The role provides leadership and supervision to laboratory staff, oversees regulatory compliance and quality programs, and manages laboratory systems, records, supplies, and equipment. The supervisor also serves as a technical resource, collaborates with clinical stakeholders, and supports continuous improvement, method validation or verification, and implementation of new technologies. The position requires performing laboratory testing and procedures as needed.

Requirements

Bachelor’s degree in chemical, physical, or biological science or medical technology from an accredited institution. Applicants with international degrees must provide official documentation verifying U.S. equivalency.
Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) from a nationally recognized agency, such as ASCP, AMT, or AAB.
At least 3 years of experience as a Medical Technologist or Medical Laboratory Scientist.
In-depth knowledge of laboratory operations, techniques, procedures, and equipment.
Knowledge of CLIA regulations and experience serving as a technical supervisor.
Knowledge of quality control and quality assurance principles and procedures, including proficiency testing and instrument maintenance.
Knowledge of Lean principles and practices, with demonstrated ability to use Lean tools to improve operational efficiency.
Familiarity with laboratory information systems (LIS) and proficiency with Microsoft Office applications.
Ability to work effectively in a fast-paced laboratory, manage multiple tasks and priorities, and meet deadlines.
Ability to perform laboratory tests and procedures, stand for extended periods, and lift up to 50 pounds.
Demonstrated leadership and management skills, including the ability to supervise, train, and mentor laboratory staff.

Nice To Haves

At least 1 year of laboratory leadership experience.

Responsibilities

Oversee day-to-day laboratory operations, including staffing, workflow, and timely turnaround of test results.
Lead and supervise laboratory personnel, including hiring, onboarding, scheduling, coaching, and performance management.
Ensure compliance with CLIA, CAP, OSHA, and other regulatory and accreditation standards, maintaining inspection readiness.
Develop, implement, and maintain laboratory policies and procedures for quality control, quality assurance, safety, and document management.
Monitor testing systems for accuracy, precision, and reliability; investigate issues and implement corrective and preventive actions.
Coordinate proficiency testing programs, evaluate results, and document corrective actions.
Maintain records and reports for quality metrics, competency assessments, equipment maintenance, and operational performance.
Manage laboratory inventory, supplies, equipment, vendor relationships, and service agreements.
Investigate safety incidents, implement improvements, and ensure adherence to safety protocols.
Collaborate with physicians, nursing staff, infection prevention, and other stakeholders to support patient care and provide testing consultation.
Troubleshoot instrumentation, methodologies, and workflows; perform bench testing as needed.
Support continuous improvement initiatives, including method validation or verification and implementation of new technologies.