Supervisor, Clinical Laboratory

Natera • Austin, TX

1d

About The Position

The Supervisor of the clinical laboratory is part of the Operations Department and oversees employee performance, serving as a liaison between employees and senior management to meet company goals and quality objectives. The role provides daily supervision of laboratory staff performing tasks such as laboratory testing and data review. The supervisor coaches, motivates, staffs, evaluates, and trains staff, and works closely with the manager to achieve company and team goals while adhering to good manufacturing practices and CLIA/CAP guidelines.

Requirements

• Bachelor's degree in medical technology, laboratory science, or chemical, physical, or biological sciences, with 4.5 or more years of industry-related experience, including at least two years working in a clinical laboratory; or a master's degree in one of these fields with 2 or more years of industry-related experience, including at least two years working in a clinical laboratory.
• Proven leadership experience.
• Ability to take on projects independently with little supervision.
• Excellent interpersonal, communication, and computer skills.
• Excellent oral and written communication skills.
• Word processing and data management skills.

Nice To Haves

• Current ASCP certification in molecular biology (CLS, MLS, MB, MT).

Responsibilities

• Directly supervise professional individual contributors and/or skilled support individual contributors.
• Ensure production work is consistently completed according to department goals.
• Administer company policies that directly affect subordinate employees.
• Monitor team members to ensure adherence to SOPs and safety procedures.
• Oversee training and development of all staff members.
• Document nonconformances and corrective actions when test systems deviate from established performance specifications, as needed; escalate protocol deviations to the lead or supervisor.
• Handle employee issues in collaboration with the department manager and Human Resources.
• Ensure team members understand the reasoning behind instructions, processes, and changes.
• Plan and lead shift meetings, and meet regularly with individual team members to discuss goals and progress.
• Serve as the go-to person when the manager is not present.
• Assist the laboratory team with day-to-day tasks, as needed.
• Maintain team morale and professionalism, including by acting as a role model.
• Identify trends and issues and effectively execute solutions.
• Interact with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager