Clinical Pathology Laboratory Supervisor

University of Pennsylvania•Philadelphia, PA
•$65,628 - $86,000•Onsite

About The Position

Penn Vet's Ryan Veterinary Hospital is seeking an experienced Clinical Pathology Laboratory Supervisor to oversee the daily operations of its Clinical Pathology Laboratory. The position combines hands-on veterinary diagnostic laboratory work with staff supervision, quality assurance, operational management, and support for clinical research and veterinary education. The laboratory provides diagnostic services in hematology, clinical chemistry, cytopathology, endocrinology, immunology, coagulation, urinalysis, and blood banking for a diverse range of animal patients. The supervisor oversees laboratory operations, personnel, quality control, equipment, administrative activities, and laboratory information systems. The role also performs and evaluates diagnostic testing, trains and mentors technicians and veterinary students, consults on challenging cases, supports research projects, and coordinates verification and implementation of laboratory instruments. The position is based in a veterinary clinical diagnostic laboratory in Philadelphia, Pennsylvania, and requires compliance with laboratory safety protocols. Work includes sitting, standing, walking, occasional stooping, and lifting items up to 25 pounds. Alternative work schedules may be required based on operational needs; the role supports diagnostic services involving a variety of animal species.

Requirements

  • Associate's degree in Medical Technology, Life Sciences, or a related field.
  • 3–5 years of veterinary diagnostic laboratory experience, or an equivalent combination of education and experience.
  • Extensive technical knowledge of clinical pathology laboratory procedures, instrumentation, quality control, and diagnostic testing.
  • Ability to work independently, exercise sound judgment, and troubleshoot laboratory equipment and testing issues.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to manage competing priorities in a fast-paced clinical environment.
  • Ability to train, guide, and collaborate effectively with laboratory personnel, veterinary students, clinicians, and research teams.

Nice To Haves

  • Bachelor's degree in Medical Technology, Medical Laboratory Science, Life Sciences, or a related discipline.
  • Previous supervisory or team leadership experience in a veterinary diagnostic or clinical laboratory setting.
  • Experience with laboratory information systems and electronic medical records, particularly Orchard, Harvest, or Vetspire.
  • Experience supporting veterinary research, laboratory quality assurance programs, and instrument validation or implementation.
  • Familiarity with laboratory scheduling, purchasing, inventory management, and administrative operations.

Responsibilities

  • Oversee daily laboratory operations, including staff scheduling, workflow coordination, and administrative functions.
  • Supervise laboratory personnel, conduct performance evaluations, and support staff development.
  • Manage departmental invoices, purchasing card transactions, monthly financial reports, and communications with external clients and service providers.
  • Coordinate outside cytology submissions and support efficient laboratory accessioning.
  • Oversee laboratory quality assurance and quality control programs; review analyzer QC results, investigate discrepancies, and maintain laboratory error logs.
  • Perform and oversee scheduled instrument maintenance, troubleshooting, and corrective actions.
  • Promote adherence to laboratory procedures, safety practices, and quality standards.
  • Train and mentor laboratory technicians and veterinary students in clinical laboratory procedures and best practices.
  • Provide technical guidance on instrumentation, troubleshooting, specimen handling, quality control testing, and result interpretation.
  • Assess staff competency and support ongoing professional development.
  • Serve as a technical resource for complex or challenging diagnostic cases.
  • Support veterinary research projects, including coordination of testing and related services.
  • Develop, review, and update laboratory procedures and protocols.
  • Coordinate research billing, account setup, and laboratory supply ordering.
  • Support administration and operation of laboratory information systems and electronic medical records, including Orchard, Harvest, and Vetspire.
  • Collaborate with IT teams and system administrators on analyzer installations, system integration, and troubleshooting.
  • Perform ad hoc data searches and support accurate laboratory information management.
  • Perform and evaluate diagnostic testing across hematology, clinical chemistry, immunology, coagulation, urinalysis, and blood banking.
  • Apply advanced technical knowledge to specimen analysis, quality assessment, and troubleshooting.
  • Maintain accurate documentation and ensure proper specimen handling and processing.
  • Coordinate verification, evaluation, and implementation of newly acquired laboratory instruments.
  • Assist with equipment integration, testing procedures, and staff training for instrument implementation.
  • Perform other duties as assigned in support of laboratory operations and Penn Vet's mission.

Benefits

  • Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Tuition assistance for employees, spouses, and dependent children at Penn; dependent children may also receive assistance at other institutions.
  • Basic, matching, and supplemental retirement plans, with pre-tax or Roth savings options.
  • Substantial time away from work during the year.
  • Long-term care insurance.
  • Wellness and work-life programs and resources.
  • Professional and personal development resources.
  • Access to University resources, libraries, athletic facilities, cultural activities, and recreational activities.
  • Employee discounts and special services, including arts, entertainment, transportation, and other goods and services.
  • Flexible work options and work hours.
  • Forgivable homeownership loan for eligible employees interested in purchasing a home or currently residing in West Philadelphia.
  • Adoption expense reimbursement for eligible employees, up to two adoptions in the household.
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