Supervisor, Clinical Laboratory

Natera • Austin, TX

22h

About The Position

The Supervisor of the clinical laboratory is part of the Operations Department and oversees staff performance, serving as a liaison between employees and senior management to support company goals and quality objectives. The supervisor is responsible for the daily supervision of laboratory staff performing testing and data review, including coaching, motivating, staffing, evaluating, and training employees. Working closely with the manager, the supervisor helps ensure team and company goals are met while following good manufacturing practices and CLIA/CAP guidelines. The position may also assist with day-to-day laboratory tasks and serves as the go-to person when the manager is absent.

The role works in a BSL-2 laboratory and office setting. Standing or sitting for long periods may be necessary, and duties may require weekend and overtime work.

Requirements

• Bachelor's degree in medical technology, laboratory science, or chemical, physical, or biological sciences, with 4.5 or more years of industry-related experience, including at least two years working in a clinical laboratory; or a master's degree in one of these fields with two or more years of industry-related experience, including at least two years working in a clinical laboratory.
• Proven leadership experience.
• Ability to take on projects independently with little supervision.
• Excellent interpersonal, communication, and computer skills.
• Excellent oral and written communication skills.
• Word processing and data management skills.

Nice To Haves

• Current ASCP certification in molecular biology (CLS, MLS, MB, or MT).

Responsibilities

• Directly supervise professional individual contributors and/or skilled support individual contributors.
• Ensure production work is consistently completed according to department goals.
• Administer company policies that directly affect subordinate employees.
• Monitor team members to ensure adherence to SOPs and safety procedures.
• Oversee training and development of all staff members.
• Document nonconformances and corrective actions when test systems deviate from established performance specifications, as needed.
• Escalate protocol deviations to the lead or supervisor.
• Handle employee issues in collaboration with the department manager and Human Resources.
• Ensure the team understands the reasoning behind instructions, processes, and changes.
• Plan and lead shift meetings.
• Meet regularly with individual team members to discuss goals and progress.
• Serve as the go-to person when the manager is not present.
• Assist the laboratory team with day-to-day tasks, as needed.
• Maintain team morale and professionalism, including by acting as a role model.
• Identify trends and issues and effectively execute solutions.
• Interact actively with interdepartmental teams, including OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager