Clinical Informatics Analyst

Midland Health•Midland, TX

About The Position

The Clinical Informatics Analyst coordinates and oversees implementation and application of the organization’s clinical software and the medical data gathered by that software. The role helps create ongoing value from clinical software and data in clinical practice, responding to practitioners’ and caregivers’ needs and organizational goals. It works collaboratively across departments, handles nonroutine problems, communicates effectively, and applies industry-specific knowledge and judgment. The analyst installs, configures, supports, maintains, and secures clinical applications; works with clinical staff and leadership to optimize software and workflows; and develops and maintains application, configuration, training, workflow, and performance documentation. The position monitors application security, capacity, performance, and lifecycle; resolves support requests and application faults; researches and recommends technologies and informatics solutions; and contributes to projects, training, knowledge sharing, and continuous improvement. Depending on assignment, the analyst may serve as a subject matter expert, support coordinator, project lead, or project manager. This is a full-time position with a stated schedule of 8:00 AM to 5:00 PM. The role requires a bachelor’s degree in a relevant field or equivalent experience, a current Texas Registered Nurse license (with appropriate equivalent clinical knowledge and/or licensure potentially considered), industry-specific training and certification or qualifying experience, and 4–10 years of clinical informatics analyst experience.

Requirements

Bachelor’s degree in a relevant field or equivalent experience.
Current Texas license as a Registered Nurse; appropriate equivalent clinical knowledge and/or licensure may be considered.
Industry-specific training.
4–10 years of experience as a clinical informatics analyst.
Industry-specific associate-level or professional-level certification; significant relevant job experience may be substituted.
Demonstrated skill in multiple relevant technologies or applications.
Demonstrated customer-service and communication skills.
Demonstrated ability to deliver successful projects of significant scale.
Ability to stand, walk, sit, stoop, reach, lift, see, speak, and hear.
Ability to lift up to 35 lbs. for clinical staff or 50 lbs. for non-clinical staff; use an assisted-lift device or obtain assistance for lifts exceeding those limits.

Responsibilities

Install, configure, support, and maintain assigned software applications and tools.
Build and maintain relationships with clinical staff and leadership to improve the application of clinical IT assets.
Work with hospital department staff and super-users to optimize hospital applications and clinical practice.
Develop and maintain documentation for clinical applications, including implementation, maintenance, end-user training, departmental workflows, quality measures, and performance indicators.
Maintain configuration documentation to support rapid deployment or repair and business continuity.
Protect information and maintain application security in accordance with hospital policies, HIPAA, and other industry standards.
Monitor software capacity, performance, and lifecycle.
Research and recommend technologies that support hospital business objectives and clinical informatics solutions.
Ensure software and associated workflows meet hospital and industry standards.
Perform preventative maintenance to maintain and monitor software security and performance.
Provide project input, training, and information to individuals on tasks and projects involving software.
Analyze and resolve major and minor clinical application faults using departmental tools and documentation standards.
Collaborate with departments inside and outside the HIS department on hospital tasks and projects.
Monitor employee use of software resources for compliance with hospital policies.
Resolve assigned support and service requests promptly, effectively, and courteously, following HIS policies and documentation practices.
Perform maintenance activities and participate in assigned meetings, committees, and projects.
Contribute to the departmental knowledge base and improve system and problem-resolution documentation.
Provide routine updates to stakeholders on tasks and projects in accordance with HIS policies and procedures.
Identify, research, and implement improvements within assigned areas of expertise.
Provide customer service and maintain industry knowledge in the area of expertise.
Serve as a subject matter expert for assigned department focus areas and provide general or specialist support for hospital clinical applications and departments.
Coordinate support for larger tasks, issues, service lines, and major projects as assigned.
Participate as a subject matter expert in projects and deliver significant task loads with minimal management input.
Direct project work teams when assigned and serve as project manager for application projects.
Cultivate an industry presence through a recognized industry organization.
Complete assigned tasks in a timely and effective manner.