Clinical Informatics Analyst

Avera • Sioux Falls, SD

9d • Onsite

About The Position

The Clinical Informatics Analyst provides basic support for multi-user clinical operating systems, hardware, and software, including installation, configuration, maintenance, training, and user support. The role supports clinical applications by applying developing clinical knowledge to help ensure effective use of existing applications and the incorporation of enhancements and process improvements. It assesses current practices and translates end-user needs into appropriate clinical application configuration and build.

The analyst develops working knowledge of clinical information systems, associated workflows, and integrations across the organization. Working with users, technical staff, other IT groups, and vendors, the analyst helps plan, design, develop, test, implement, communicate, maintain, and evaluate clinical system functionality. The role also supports projects and system changes, maintains documentation and training materials, facilitates reporting, contributes to quality improvement and cost-effective practices, and provides on-call support to end users and IT departments.

Requirements

• Hold an active-in-state-of-practice credential or license in at least one of the listed clinical or allied health professions: LPN, RN, COTA, physical therapy assistant, registered EEG technologist, CMA, CCMA, NCMA, surgical technologist, occupational therapist, physical therapist, nuclear medical technologist, MLT, respiratory therapist, certified pharmacy technician, speech-language pathologist, RCIS, ARRT-certified professional, MLS, or medical technologist.
• Be able to work the specified hours and perform the essential job functions, including adequate visual acuity and the ability to communicate effectively and hear, understand, and distinguish speech and other sounds.
• Maintain confidentiality and comply with applicable safety principles, laws, regulations, and standards.

Nice To Haves

• Bachelor’s degree in a related area.
• Two years of related experience and/or training.
• Software-specific certification, accreditation, or proficiency, which may be required for the specific software supported.

Responsibilities

• Develop working knowledge of clinical information systems, related workflows, and integrations with other organizational systems.
• Collaborate with system users, technical staff, other IT groups, and vendor support to resolve information system issues.
• Participate in planning, design, development, training, implementation, communication, maintenance, and evaluation of clinical information system functionality.
• Participate in testing before system changes, updates, or new functionality move to production.
• Research, plan, install, configure, troubleshoot, maintain, and upgrade operating systems, application software, and hardware.
• Participate in planning new systems and processes or re-engineering existing ones, collaborating across departments to support clinical practices and the EHR.
• Serve on or consult with committees, workgroups, or task forces to support the design, implementation, and revision of clinical information systems.
• Work with project managers and teams on new system implementations, upgrades, and enhancements, participating in project phases as needed.
• Collaborate on user requests for system changes, enhancements, and additions to assess feasibility, quality, and appropriateness.
• Maintain support materials covering system implementations, routine updates, troubleshooting, issue resolution, and product enhancements.
• Facilitate reporting from source systems using appropriate tools.
• Maintain current training materials or work with system educators to do so, and participate in training classes when appropriate.
• Participate in developing and maintaining quality improvement programs for clinical information systems to support safe patient care and services.
• Identify and implement cost-effective practices and participate in budget management activities.
• Provide on-call support to end users and IT departments and serve as a resource to team members in areas of expertise.
• Maintain confidentiality and work effectively with team members while complying with applicable safety principles, laws, regulations, and standards.

Benefits

• PTO available from day one for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development through hands-on training and mentorship.
• A range of benefits for qualifying part-time and full-time employees, intended to support balanced, healthy lives and needs over time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed