Full-Time Clinical Home Care Coordinator

Trinity Health • Grand Rapids, MI

20d

About The Position

The Clinical Home Care Coordinator facilitates referrals from acute care settings to the post-acute homecare or hospice agency, educates acute care staff—including physicians—about available homecare, hospice, and community-based services, and may support business development related to expansion or new program development. The coordinator works with hospital teams to arrange services for patients returning home, assess their needs, and support timely, appropriate care transitions. Service areas are Grand Rapids and Muskegon, Michigan.

Requirements

• Bachelor’s degree or equivalent level of experience.
• At least two years of experience in an acute care setting, customer service, sales or marketing, or relevant experience.
• Current driver’s license and reliable transportation to and from the work site.
• Well-developed oral and written communication skills.
• Ability to demonstrate commitment to the mission and Organizational Code of Ethics and adhere to the Compliance Program.

Nice To Haves

• Graduate of an approved clinical education program.
• Current clinical license in the state of employment.

Responsibilities

• Maintain daily contact with case managers, discharge planners, and hospital units to ensure timely follow-up on patient referrals.
• Answer healthcare team members’ questions about homecare, hospice, and community-based services as they plan patient discharges.
• Coordinate care for clients returning home from the hospital who have chosen the agency’s services.
• Review hospital medical records and gather information, copying portions for transmission as needed.
• Document initial assessments of homecare needs and potential service plans in compliance with agency policy.
• Arrange services in accordance with admission criteria, client care needs, and client preferences.
• Obtain physician orders to initiate homecare or hospice services in accordance with agency procedures and third-party regulations.
• Assess clients through interview, observation, and evaluation; apply clinical judgment to determine appropriate homecare services and make recommendations to physicians and clients.
• Provide education to acute care staff, including physicians, about homecare and hospice services.
• May participate in business development activities related to business expansion or new program development.

Benefits

• Medical, dental, and vision coverage starting on the first day.
• Short- and long-term disability coverage.
• 403(b) retirement plan with employer match.
• Generous paid time off and seven paid holidays.
• Tuition reimbursement up to $5,250 per year.
• Mileage reimbursement.
• Comprehensive onboarding and individualized orientation program.
• Competitive compensation and affordable benefits.
• Consistent assignments with guaranteed hours.
• Supportive leadership.
• Epic EMR system.

What This Job Offers

• Job Type: Full-time