Clinical Coordinator- Interfacility Transportation
About The Position
The Clinical Education Coordinator plans, coordinates, and delivers clinical education and competency training for Ground Transportation personnel, including Paramedics and EMTs. The role ensures personnel maintain required certifications, clinical competency, and compliance with regulatory and accreditation standards. Working with the Director of Ground Transportation, Medical Director, and operational leadership, the coordinator identifies educational needs, supports quality improvement, and promotes safe, evidence-based patient care. The coordinator develops and maintains training programs, identifies skill gaps, schedules training at least three months in advance, and conducts at least one structured training session per month for both day and night shifts. Training may include lectures, protocol updates, case reviews, skills labs, simulations, and competency validations. Training plans and materials require prior approval from the Director of Ground Transportation. The role also maintains training records and provides the Director with a monthly education report covering completed training, attendance, upcoming training, and identified education or remediation needs. The position supports quality and performance improvement through EPIC chart reviews, documentation guidance, and collaboration with leadership, Billing, Quality Improvement, Risk Management, and the Operational Control Center. It also assists with oversight of medical supplies, medications, training equipment, and clinical education materials, including inventory, restocking, equipment readiness, and reporting shortages or issues.
Requirements
- 1–3 years of critical care experience.
- High school diploma or GED.
- Florida Registered Nurse license or Florida Critical Care Paramedic license.
- NIH Stroke Scale Certification required within 30 days of hire.
- AHA Basic Life Support Provider certification.
- AHA Advanced Cardiac Life Support certification.
- AHA Pediatric Advanced Life Support certification.
- AAP Neonatal Resuscitation Program ESS certification.
- Trauma Nurse Core Certificate or Prehospital Trauma Life Support certification.
Nice To Haves
- 1–3 years of clinical education experience.
- Bachelor’s degree.
- AACN Critical Care RN – Adult certification.
Responsibilities
- Develop, implement, and maintain structured education and competency training programs for Ground Transportation Paramedics and EMTs.
- Identify educational needs, clinical skill gaps, and training opportunities.
- Maintain a rolling training calendar at least three months in advance, submit it to the Director of Ground Transportation for approval, and update it as needed.
- Obtain the Director of Ground Transportation’s prior approval for training plans, educational materials, and training initiatives.
- Conduct at least one structured training session per month for day and night shifts, ensuring personnel receive the same information.
- Coordinate and conduct hands-on clinical skills training and competency validation, including for airway management, medication administration, cardiac monitoring, patient assessment, and advanced transport equipment.
- Use chart reviews, case reviews, quality improvement findings, and protocol updates to identify education or remediation needs.
- Participate in ride-alongs or field observations when appropriate to evaluate clinical practice and identify training needs.
- Maintain accurate records of training attendance, competency validations, continuing education, and certification completion.
- Demonstrate proficiency in EPIC and maintain knowledge of Ground Transportation workflows.
- Assist leadership, Billing, Quality Improvement, and Risk Management with questions about transport documentation in EPIC.
- Review EPIC charts to evaluate documentation quality, identify education opportunities, and support quality improvement initiatives.
- Guide Paramedics and EMTs on proper EPIC documentation practices.
- Collaborate with the Operational Control Center on EPIC workflow questions and Ground Transportation documentation processes.
- Assist the Director of Ground Transportation with oversight of medical supplies, medications, and training equipment.
- Monitor inventory and support ordering and restocking of supplies, medications, and clinical equipment as directed.
- Maintain the organization and readiness of training equipment, simulation materials, and clinical education supplies.
- Communicate supply shortages, equipment issues, and replacement needs to the Director of Ground Transportation.
- Provide the Director of Ground Transportation with a monthly education report summarizing training, skills labs or competency validations, attendance, the next 90 days of scheduled training, and identified education gaps or remediation needs.
- Audit operations and practice and assist with action planning and follow-through for departmental performance improvement initiatives.
- Serve as a subject matter expert in EPIC and support departmental documentation.
- Assist the Director of Ground Transportation in meeting departmental operational needs.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
