About The Position

The Clinical Coordinator is responsible for complex, multidisciplinary coordination for specialty patient populations. The role develops, evaluates, and revises care pathways based on assessments involving patients, families, and multiple departments and disciplines. The coordinator interfaces with Mount Sinai departments, administrators, nursing, medical and quality leadership, and clinical staff, and coordinates the clinical, educational, and operational aspects of care delivery and outcome measures. The position develops and implements plans of care for a specialty patient population and/or specialty-specific standards of care across the organization. It coordinates clinical care across departments and services, supports quality assessment and improvement, provides consultation and education to interdisciplinary teams, and serves as a resource and advocate for patients and families. The role also contributes to nursing standards, policies, procedures, and quality improvement; supports professional practice and academic affiliations; and helps maintain readiness for Joint Commission and other agency surveys. It reports directly to discipline leadership, with a professional line to Mount Sinai Nursing or related-discipline professional practice leadership.

Requirements

  • Bachelor's degree in the specific discipline, such as a Bachelor of Science in Nursing.
  • At least 2 years of experience in a specialty clinical field.
  • Current New York State nurse licensure.
  • BCLS certification from the American Heart Association.

Nice To Haves

  • Master's degree in a health-related field.
  • Certification in the specialty field.

Responsibilities

  • Coordinate specialty clinical care with nursing, social work, care management, medical and quality leadership, and other relevant disciplines across departments and services.
  • Coordinate the clinical plan of care and quality assessment and improvement processes for the specialty patient population.
  • Establish and implement short- and long-term goals, objectives, policies, and operating procedures to support high-performing nursing care delivery.
  • Organize and lead day-to-day patient care coordination in line with program objectives and clinical expertise.
  • Provide consultation and education to interdisciplinary team members concerning the specialty service and care coordination.
  • Promote an interdisciplinary approach to patient care and serve as a resource for patients and families.
  • Advocate for patients using the Patient Bill of Rights and help maintain a safe, therapeutic environment.
  • Support leadership and staff in developing and implementing nursing standards consistent with the established model of care.
  • Maintain leadership competency through continuing education, professional organizations, and related activities.
  • Support academic affiliations that provide clinically enriching experiences for nursing and other clinical-discipline students.
  • Collaborate with clinical leadership and support resources to ensure access to comprehensive patient and family education throughout the care trajectory.
  • Maintain clinical competencies and support relationship-centered care, the professional practice model, and the care delivery model; remain accountable for personal nursing practice.
  • Serve as a clinical role model and resource to nursing staff and other members of the healthcare team.
  • Participate in professional development activities, keep current with literature and practice trends, and consider ethical issues in professional practice.
  • Collaborate in developing, implementing, and reviewing policies, procedures, and standards of care for designated patient populations.
  • Follow hospital, departmental, care-center, and regulatory standards, policies, procedures, and guidelines; help ensure readiness for agency surveys and present related programs during visits.
  • Participate in continuous quality improvement and quality management activities, communicate performance-improvement and risk issues promptly through the chain of command, and lead or participate in committees.
  • Maintain attendance and punctuality in accordance with departmental standards and adhere to the departmental dress code.
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