Home Health RN - Clinical Operations Coordinator

National Church Residences•Westerville, OH
•Hybrid

About The Position

National Church Residences Home Health is seeking an experienced Ohio-licensed RN to support Clinical Directors and clinical operations across its Central and Southern Ohio agencies. The position functions much like an Assistant Director of Nursing, combining clinical leadership, staff development, quality improvement, and daily operational support. The employee may be based in Columbus or Chillicothe, Ohio, and supports both agencies. The schedule is Monday through Friday during daytime hours, with flexible scheduling and one work-from-home day per week. The role includes travel of up to 25% and participation in rotating clinical on-call coverage outside regular business hours. The coordinator serves as a clinical resource for field clinicians, supports patient care planning and coordination, and partners with Clinical Directors to manage operations and emerging needs. The role also supports quality and survey readiness, staff onboarding and development, admissions and recertifications, utilization review, scheduling, and clinical workflow improvement. Homecare Homebase (HCHB) is used to monitor clinical tasks, documentation, and follow-up.

Requirements

  • Active RN license in Ohio.
  • At least two years of home health leadership or clinical operations experience.
  • Strong working understanding of the home health landscape, including Medicare Conditions of Participation, OASIS, care planning, documentation requirements, reimbursement, and regulatory compliance.
  • Ability to translate clinical and regulatory knowledge into practical guidance for others.
  • Strong organization, prioritization, and follow-through, including the ability to manage competing needs across two agencies.
  • Collaborative leadership style and confidence coaching staff, addressing concerns, and holding clear expectations.
  • Comfort with Microsoft Office and electronic medical records.
  • Valid driver’s license and reliable transportation; travel of up to 25%.

Nice To Haves

  • Experience with Homecare Homebase (HCHB).

Responsibilities

  • Advise field clinicians on patient concerns, care planning, changes in condition, and coordination with providers; support sound clinical decisions and timely follow-through.
  • Partner with Clinical Directors to manage daily clinical operations, address emerging needs, and advance priorities across both agencies.
  • Review care plans and clinical documentation, conduct audits, identify improvement opportunities, and help staff apply home health requirements.
  • Assist with staff onboarding, education, mentoring, supervision, and performance management.
  • Support admissions, recertifications, utilization review, and scheduling to align patient needs with appropriate clinical resources.
  • Use Homecare Homebase (HCHB) to monitor clinical tasks, documentation, and follow-up; identify workflow barriers and help implement solutions.
  • Participate in rotating clinical on-call coverage to support patients and clinicians outside regular business hours.
  • Travel between and support the Central and Southern Ohio agencies, as needed.

Benefits

  • Four weeks of parental leave at 100% pay.
  • Fertility and family-building support.
  • Retirement contributions, including immediate company funding of 3% that increases to 5% over time, plus an additional company match of up to 5% when the employee contributes.
  • Three medical and prescription coverage plan options with nationwide networks; coverage begins the first of the month following the hire date.
  • Dental and vision coverage for the employee and family.
  • Healthcare FSA or employer-funded HSA options, depending on the medical plan.
  • Paid time off and nine paid holidays.
  • Tuition reimbursement.
  • Enhanced EAP, mental health and work-life resources, and up to $1,000 annually in eligible well-being rewards and reimbursements.
  • Company-provided life, AD&D, and disability coverage, plus voluntary benefits.
  • Dependent care FSA with a company match.
  • Transportation and parking FSA options.
  • Mileage reimbursement.
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