About The Position

The Clinical Coordinator is responsible for complex, multidisciplinary coordination of a specialty patient population. The role develops, evaluates, and revises care pathways based on assessments involving patients, families, departments, and clinical disciplines. The coordinator works with hospital departments, administrators, nursing, medical and quality leadership, and clinical staff to coordinate the clinical, educational, and operational aspects of care delivery and outcome measures. The position develops and implements plans of care for a specialty population and/or specialty-specific standards of care across the organization. It coordinates care within the specialty in collaboration with nursing, social work, care management, medical and quality leadership, and other disciplines. The role also supports clinical standards, patient and family education, professional practice, administrative policies, and continuous quality improvement.

Requirements

  • Bachelor’s degree in the specific discipline, such as a Bachelor of Science in Nursing.
  • At least 2 years of experience in a specialty clinical field.
  • Current New York State nurse licensure.
  • BCLS certification issued by the American Heart Association (AHA).

Nice To Haves

  • Master’s degree in a health-related field.
  • Certification in the specialty field.

Responsibilities

  • Coordinate clinical care for a designated specialty population with nursing, social work, care management, medical and quality leadership, and other disciplines.
  • Coordinate care across departments and services, including the clinical plan of care and quality assessment and improvement processes.
  • Establish and implement short- and long-term goals, objectives, policies, and operating procedures for nursing care delivery to the specialty population.
  • Organize and lead day-to-day patient care coordination in accordance with program objectives and clinical expertise.
  • Provide consultation and education to interdisciplinary team members concerning the specialty service and care coordination.
  • Promote an interdisciplinary approach to care; serve as a resource for patients and families and advocate for patients using the Patient Bill of Rights.
  • Help maintain a safe and therapeutic environment.
  • Advise leadership and staff on developing and implementing nursing standards consistent with the established model of care.
  • Participate in continuing education, professional organizations, and related activities to maintain leadership competency.
  • Support academic affiliations and clinically enriching experiences for students in nursing and related clinical disciplines.
  • Collaborate with clinical leadership and support resources to ensure access to interdisciplinary patient and family education throughout care.
  • Support the mission, philosophy, goals, and objectives of the Department of Nursing or related discipline and The Mount Sinai Hospital.
  • Maintain clinical competencies and professional accountability; support relationship-centered care, the professional practice model, and the care delivery model.
  • Advocate high standards of nursing or discipline-related practice and serve as a clinical role model and resource to nursing staff and other healthcare team members.
  • Participate in professional development activities, keep abreast of current literature and practice trends, and participate in relevant professional organizations.
  • Consider ethical issues and treat coworkers, patients, and families with dignity and respect.
  • Maintain attendance and punctuality according to departmental standards and follow the departmental dress code.
  • Collaborate in developing, implementing, and reviewing policies, procedures, and standards of care for designated populations.
  • Maintain knowledge of hospital, departmental, and care center standards and regulatory requirements; help ensure readiness for Joint Commission and other agency surveys and present related programs during visits.
  • Participate in continuous quality improvement programs and quality management activities, identifying and communicating performance improvement and risk issues promptly through the chain of command.
  • Lead and participate in committee activities.
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