Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

MultiCare Health System•Olympia, WA

4d•$25 - $36

About The Position

Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant with Occupational Medicine in Olympia to support clinics in the Puget Sound Region as a float. The role performs clinical tasks and coordinates patient care within the scope of an MA-C license. The Medical Assistant collaborates closely with the team to support health care outcomes and patient experiences, providing excellent customer service and clinic management assistance. The position involves collaborating with physicians, clinical staff, front office staff, and clinic management; performing a variety of clinic functions requiring specialized knowledge and integration of standards, resources, and data; advocating for ethical, holistic care that promotes patients’ autonomy, dignity, and health across diverse backgrounds; and creating a safe, supportive environment for patients. The posting describes a per-diem day-shift schedule with a 0 FTE. Indigo describes its care model as team-based, with no patient panels, and its clinics as modern and technology-enabled. The company offers competitive compensation and describes potential volume incentives, customer experience bonuses, sign-on bonuses, and tuition assistance. The stated pay scale is $24.83–$35.71 USD, with compensation influenced by factors including skills, experience, certifications, and education.

Requirements

Washington applicants: Washington State Medical Assistant-Certified (MA-C) credential.
Washington applicants: Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until MA-C is issued.
Current BLS Certification; depending on assignment, it may be obtained through an in-house training program.
Idaho applicants: Current CMA certification by AAMA, NHA, or NCCT.
Idaho applicants: Washington State MA-C license, or Washington State MA-R license endorsed by Indigo within the first 30 days of employment.
For applicants in an externship or residency program, exceptions may be made with an active or pending Washington Department of Health MA-R certification within seven days of hire; the Washington MA-C license must be obtained within 45 days of hire.
Minimum one year of experience in a physician's office or other medical facility is preferred.

Nice To Haves

Minimum one year of experience in a physician's office or other medical facility.

Responsibilities

Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
Perform clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
Advocate for ethical and holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
Create and provide a safe and supportive environment for patients.
Provide excellent patient customer service and clinic management assistance.