Medical Assistant - MA - Concierge Medicine

St. Luke's Hospital - MO•Chesterfield, MO

About The Position

St. Luke's Concierge Primary Care seeks an experienced, highly motivated Concierge Medical Assistant to support an elevated, personalized approach to healthcare. The practice emphasizes meaningful patient relationships, enhanced accessibility, proactive care coordination, and individualized patient experiences. Its smaller patient panel and collaborative, team-based approach allow staff to spend more time addressing patient needs, anticipating concerns, and supporting health and well-being. The Concierge Medical Assistant contributes to clinical operations and patient-care coordination. Working closely with the physician, RN Nurse Navigator, and practice leadership, the role provides comprehensive clinical and administrative support and helps patients navigate care within the practice and throughout the broader healthcare system. The position promotes teamwork and requires a commitment to St. Luke’s mission and values.

Requirements

High school diploma or equivalent required.
A minimum of 3 years of medical assistant experience in a physician practice or comparable outpatient clinical setting is preferred.
Strong judgment, initiative, and exceptional attention to detail.
Ability to work collaboratively and build lasting patient relationships.
Genuine passion for patient-centered care and supporting patients’ health and well-being.

Nice To Haves

Completion of an accredited or recognized Medical Assistant training program.
Experience supporting care coordination, patient navigation, referral management, or complex patient follow-up.
Previous experience in concierge medicine, executive health, specialty medicine, or another relationship-centered healthcare setting.
Experience working closely with physicians and multidisciplinary clinical teams.

Responsibilities

Provide clinical and administrative support to the practice.
Coordinate patient care and help patients navigate healthcare needs within the practice and across the broader healthcare system.
Work closely with the physician, RN Nurse Navigator, practice leadership, and other healthcare team members.
Promote teamwork and contribute to an exceptional, personalized patient experience.
Anticipate patient and colleague needs and take ownership of delivering an exceptional patient experience.