Cinical Concierge Medical Assistant (MA-C) - Occupational Medicine

MultiCare Health System•Renton, WA
•Onsite

About The Position

Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant with Occupational Medicine in Renton, Washington. The role performs clinical tasks and coordinates patient care within the Medical Assistant-Certified (MA-C) license scope. The assistant works collaboratively with the care team to support health outcomes and patient experiences through customer service and clinic management assistance. The position is listed at 1.0 FTE, day shift, Monday through Friday.

Requirements

  • For Washington positions: Washington State Medical Assistant-Certified (MA-C) credential, or an interim Washington State Medical Assistant certification acceptable for up to one year from the issue date or until MA-C is issued.
  • For Washington positions: MA-C license within 45 days of hire.
  • For Idaho positions: current CMA certification from AAMA, NHA, or NCCT.
  • For Idaho positions: Washington State MA-C license, or Washington State MA-R license endorsed by Indigo within the first 30 days of employment.
  • Current BLS certification; depending on assignment, it may be obtained through an in-house training program.
  • A minimum of one year of experience in a physician's office or other medical facility is preferred; exceptions may be made for applicants currently in an externship or residency program with active or pending Washington DOH MA-R certification within seven days of hire.

Nice To Haves

  • At least one year of experience in a physician's office or other medical facility is preferred.

Responsibilities

  • Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
  • Perform clinic functions requiring specialized knowledge and the integration of available standards, resources, and data.
  • Advocate for ethical and holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
  • Create and provide a safe and supportive environment for patients.
  • Provide excellent patient customer service and clinic management assistance.

Benefits

  • Medical, dental, and retirement benefits
  • Paid time off
  • Tuition assistance
  • Sign-on bonuses
  • Volume incentives
  • Customer experience bonuses
  • Competitive compensation
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