Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

MultiCare Health System•Mill Creek, WA

19h•Onsite

About The Position

Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant with Occupational Medicine in Mill Creek, Washington. The role offers an opportunity to perform clinical tasks and coordinate patient care within the MA-C license scope. Working collaboratively with the team, the Clinical Concierge Medical Assistant helps achieve positive health care outcomes and patient experiences, provides excellent customer service, and assists with clinic management.

Requirements

For Washington positions: Washington State Medical Assistant-Certified (MA-C) certification; an interim certification is acceptable for up to one year from its issue date or until the MA-C is issued.
For Washington positions: Obtain a Washington State MA-C license within 45 days of hire.
For Idaho positions: Current CMA certification through AAMA, NHA, or NCCT.
For Idaho positions: Washington State MA-C license, or Washington State MA-R license endorsed by Indigo within the first 30 days of employment.
Current BLS certification, or the ability to obtain it through an in-house training program, depending on assignment.
Minimum one year of experience in a physician’s office or other medical facility is preferred.
Exceptions may be made for applicants currently in an externship or residency program with an active or pending Washington DOH MA-R certification within seven days of hire.

Nice To Haves

Minimum one year of experience in a physician’s office or other medical facility.

Responsibilities

Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
Perform clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
Advocate for ethical, holistic care that promotes patients’ autonomy, dignity, and health across diverse ethnic and social backgrounds.
Create and provide a safe, supportive environment for patients.
Support the unit with excellent patient customer service and clinic management assistance.