Clinical Chart Review Nurse LPN/RMA/CMA

Holston Medical Group Career • Duffield, VA

15h

About The Position

Holston Medical Group, part of the Optum family of businesses, is seeking a Clinical Chart Review Nurse to support patient-centered care in its multispecialty clinics serving northeast Tennessee and southwest Virginia. The role works as an adjunct to patients’ care providers, coordinating maintenance healthcare needs and helping optimize health for conditions such as diabetes, hypertension, and hyperlipidemia. The nurse initiates care and orders for assigned patients according to predetermined processes and is responsible for scheduled patients across all providers in an assigned office. The role maintains communication with providers and other healthcare staff to support quality care.

The position reviews scheduled patient charts in an electronic medical record system, flags areas for providers to address during upcoming visits, identifies follow-up care opportunities, and orders diagnostic testing according to established algorithms. It also manages clinical measures and care opportunities such as fall-risk assessment, smoking cessation, BMI, mammograms, bone density, Pneumovax, fecal occult testing, and diabetic measures. Other office tasks may be assigned.

The role requires a high school diploma or equivalent, an LPN license or state MA certification, and 3–5 years of nursing experience using an EMR system. The job calls for independent work in accordance with protocols, attention to detail, strong communication, time-management, organizational, and problem-solving skills, as well as accountability, patient focus, empathy, integrity, quality orientation, strategic thinking, and teamwork.

The job includes frequent communication and interaction with colleagues and patients, changing tasks, interruptions, and prioritization. Physical demands include standing upright for much of the time, moving about, bending, reaching, handling objects and typing, and occasionally moving objects weighing up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• High school diploma or equivalent.
• LPN license or MA certification in the state where employed.
• 3–5 years of nursing experience and experience utilizing an EMR system.
• Ability to work independently while adhering strictly to protocols and remaining accountable.
• Detail-oriented, with excellent written and oral communication skills.
• Strong time-management, organizational, and problem-solving skills.
• Ability to communicate and interact appropriately with colleagues and patients, maintain cooperative working relationships, adjust priorities, and make decisions under standard office policies and precedents.
• Ability to perform the described physical and mental demands, with reasonable accommodations where applicable.

Responsibilities

• Provide patient-centered care as a member of the clinical team.
• Review and flag scheduled patient charts using electronic alerts to indicate areas for providers to address during upcoming visits.
• Identify clinical opportunities where follow-up care is needed.
• Order diagnostic testing as needed according to predetermined nursing-management and provider processes.
• Manage clinical-measure variables, including fall-risk assessment, smoking cessation, BMI, mammograms, bone density, Pneumovax, fecal occult testing, and diabetic measures.
• Communicate with providers and other healthcare staff as needed to assist with office tasks.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED