Clinical Assistant (LPN, CMA, or RMA)

HUDSON PHYSICIANS SC•Hudson, WI

1d•Onsite

About The Position

The Clinical Assistant (LPN, CMA, or RMA) safely, effectively, and efficiently performs clinical assistant duties to help meet provider and patient needs. The position is staffed during normal business hours and requires flexibility in scheduling to meet department needs. The role supports patient care, clinic operations, and a patient-centered approach to care.

Requirements

Graduation from an accredited LPN program and Wisconsin state licensure, or graduation from a Medical Assistant program and current certification through an accredited program.
Graduation from the applicable program with a six-week externship.
Current BLS CPR certification.
Ability to work independently with minimal instruction.
Excellent verbal and written communication skills.
Good judgment and ability to prioritize tasks.
Knowledge of medical terminology and general nursing skills.
Knowledge of PC, Windows, and Microsoft Office.
Ability to meet the physical demands of the position, including standing for several hours, lifting and carrying supplies averaging 25 pounds, and repetitive phone and keyboard use.
Ability to comply with ergonomic recommendations and possess adequate sight and hearing, with prosthetic devices if needed.

Responsibilities

Assist providers with administering patient care.
Prepare patients for provider examinations, obtain vital signs, and accurately document information in the electronic medical record (EMR).
Perform pre-visit planning for applicable patient visits.
Administer and document medications according to clinic protocols.
Educate patients and families as needed.
Maintain clean and organized work areas, exam rooms, and treatment rooms.
Apply treatments and dressings as requested by providers.
Perform clinic procedures as directed.
Receive and return patient telephone calls in a timely manner.
Refill medications according to protocol.
Assist with prior authorization for medications and medical equipment.
Follow clinic and departmental procedures and protocols.
Clean and sanitize clinic instruments according to clinic protocol.
Remain punctual, reliable, and available for late coverage when applicable.
Maintain a positive and respectful attitude while supporting the clinic vision.
Maintain required certification and/or licensure and current BLS CPR certification.
Work effectively under pressure in a fast-paced environment and maintain a professional appearance.
Interact positively with interdisciplinary team members and maintain positive working relationships with patients, providers, internal personnel, and outside facilities.
Maintain confidentiality of information acquired through clinic employment.
Follow clinic emergency and safety protocols, attend mandatory meetings, and adhere to ergonomic recommendations and OSHA standards.
Provide comprehensive care in accordance with the clinic philosophy and patient-centered approach.
Perform additional duties as assigned.