Clinical Assistant with Family Medicine Provider (LPN, CMA, or RMA)

HUDSON PHYSICIANS SC•Hudson, WI

1d•Onsite

About The Position

The Clinical Assistant supports a Family Medicine Provider by safely, effectively, and efficiently performing clinical duties that help meet provider and patient needs. The position is staffed during normal business hours and requires flexibility in scheduling to meet department needs. The role includes preparing patients for examinations, obtaining and documenting vital signs in the electronic medical record, planning applicable visits, administering and documenting medications according to clinic protocols, educating patients and families, performing procedures and treatments, and supporting medication and equipment prior authorizations. The Clinical Assistant also helps maintain clean, organized clinical areas and instruments, handles patient calls and medication refills, and follows clinic procedures, safety requirements, and patient-centered care practices. The position requires a current applicable certification or license and BLS CPR certification. Candidates must be able to work independently, communicate effectively, prioritize tasks, and work in a fast-paced environment.

Requirements

Graduation from an accredited LPN program and licensure by the State of Wisconsin, or graduation from a Medical Assistant program and current certification through an accredited program.
Graduation from the qualifying program with a six-week externship.
Ability to work independently with minimal instruction.
Excellent verbal and written communication skills.
Good judgment and ability to prioritize tasks.
Knowledge of medical terminology and general nursing skills.
Knowledge of PC, Windows, and Microsoft Office.
Maintain current BLS CPR certification.
Flexibility in scheduling to meet department needs.
Ability to stand for several hours and lift and carry supplies averaging 25 pounds.

Responsibilities

Assist providers with administering patient care.
Prepare patients for provider examinations, including obtaining vital signs and accurately documenting them in the electronic medical record.
Perform pre-visit planning for applicable patient visits.
Administer and document medications according to clinic protocols.
Educate patients and families as needed.
Maintain clean and organized work areas, exam rooms, and treatment rooms.
Apply treatments and dressings as requested by providers.
Perform clinic procedures as directed.
Receive and return patient telephone calls in a timely manner.
Refill medications according to protocol.
Assist with prior authorizations for medications and medical equipment.
Follow clinic and departmental procedures and protocols.
Clean and sanitize clinic instruments according to clinic protocol.
Perform additional duties as assigned.
Remain punctual, reliable, and available for late coverage if applicable.
Maintain required certification or licensure and current BLS CPR certification.
Work effectively under pressure in a fast-paced environment and maintain a professional appearance.
Maintain confidentiality and positive working relationships with patients, providers, personnel, and outside facilities.
Follow clinic emergency and safety protocols, attend mandatory meetings, and abide by ergonomic recommendations and OSHA standards.
Provide comprehensive care according to the clinic's patient-centered healthcare philosophy.