Clinical Case Manager

Easterseals Southern California•Los Angeles, CA

About The Position

Under general direction, the Clinical Case Manager reviews delivery of behavior programs to participants served by subcontracted vendors, applying the principles of Applied Behavior Analysis (ABA). The role ensures subcontractors provide adequate caregiver training and develop and deliver intervention activities in accordance with treatment plans. This includes auditing subcontracted vendors and monitoring the development of children diagnosed with Autism Spectrum Disorder (ASD). The position requires up to 50% local travel. The hiring range is $84,000–$94,000 per year. Spanish bilingual ability is highly preferred.

Requirements

  • Master’s degree from an accredited college or university in early childhood education or development, early childhood special education, special education, psychology, or a related field.
  • Board-Certified Behavior Analyst (BCBA) certification.
  • Current CPR certification card, which must be maintained.
  • Case management experience.
  • Advanced knowledge of scientifically validated methodologies and approaches benefiting children with ASD, and familiarity with current related research.
  • Expertise in intervention approaches based on Applied Behavior Analysis.
  • Competence employing and directing behavior analytic methodologies, including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA).
  • Expertise in empirically evaluated assessment and intervention strategies related to program and service delivery for individuals with ASD.
  • Strong clinical, administrative, and leadership skills.
  • Ability to interpret and implement policies, procedures, and regulations; demonstrate good judgment and decision-making; and maintain customer-service orientation and professionalism.
  • Effective oral and written communication skills and ability to work cooperatively with a variety of individuals and groups.
  • Ability to relate well to children and families and maintain a positive affect.
  • Ability to exercise discretion and maintain confidentiality when handling sensitive situations and documentation.
  • Very good working knowledge of Microsoft Office, including Outlook, Word, and Excel, and related computer software.
  • Ability to pass a post-offer physical examination and TB test.
  • Ability to provide proof of required vaccinations or a positive titer showing immunity; a signed declination may be acceptable for certain vaccinations.
  • Ability to obtain and maintain criminal record and fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required by Easterseals Southern California and/or program requirements.
  • Ability to travel locally, maintain a driving record compliant with Transportation Safety Standards, and maintain auto insurance and vehicle registration.

Nice To Haves

  • Marriage and Family Therapist (MFT) credential or licensed psychologist.
  • Three years of related professional experience working with children with Autism Spectrum Disorders in a multidisciplinary team setting.
  • Bilingual in Spanish.

Responsibilities

  • Evaluate subcontracted vendor programs for quality assurance by observing procedures at locations throughout the organization’s territory.
  • Review and approve treatment plans and progress reports submitted by subcontracted vendors.
  • Ensure authorization is active for each participant receiving subcontracted therapy and that participants are progressing toward established goals.
  • Troubleshoot and resolve subcontracted vendor and parent concerns, including expired authorizations, vendor productivity, and appropriate levels of care.
  • Evaluate subcontracted vendor service effectiveness by reviewing participant assignments and the adequacy of communication with relevant parties, such as families and administrative assistants.
  • Participate in all monthly meetings.
  • Conduct annual vendor audits and prepare corresponding written follow-up as assigned by the Director.
  • Prepare and report monthly caseload status, including participant concerns and progress, and vendor concerns.
  • Perform other duties as assigned.
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