Clinical Case Manager

Help USA • Brooklyn, NY

6d

About The Position

The Clinical Case Manager provides case management and crisis intervention services to residents of HELP USA’s supportive permanent housing program. The role promotes independent living skills, housing stability, and resident well-being. The Case Manager assesses residents, develops individualized service plans, connects tenants with community resources, facilitates groups and workshops, coordinates with care providers, and advocates for residents while offering assistance without imposing it.

Requirements

• Master’s degree in Social Work or a related field.
• At least two years of experience delivering clinical crisis services.
• Computer literacy, specifically with Microsoft applications.

Nice To Haves

• CASAC certification.
• Experience in case management, assessment, counseling, and crisis intervention.
• Experience with Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person Centered Planning (PCP).
• Knowledge of AWARDS.

Responsibilities

• Conduct assessments and formulate individualized service plans.
• Provide referrals and ongoing support to help tenants develop skills and achieve personal goals related to housing stability and well-being.
• Connect tenants with community-based services and resources aligned with their individualized service plans.
• Facilitate support groups and workshops that help tenants live as independently as possible.
• Liaise with medical, mental health, and substance abuse providers to support appropriate levels of care.
• Assist tenants with educational and employment linkages.
• Help tenants overcome barriers that may affect timely monthly rent submission.
• Work with property management to support tenants in maintaining permanent housing.
• Advocate for and with residents in all aspects of their lives, offering assistance without imposing it.

What This Job Offers

• Job Type: Full-time