Clinical Case Manager

Help USA • The Bronx, NY

3d • Onsite

About The Position

The Clinical Case Manager provides case management and crisis intervention services to residents in a supportive permanent housing program. The role promotes independent living skills, housing stability, and resident well-being. The case manager provides individualized support, connects residents with community resources and care providers, and advocates with residents while offering assistance without imposing it.

Requirements

• Master’s degree in Social Work or a related field.
• At least two years of experience delivering clinical crisis services.
• Computer literacy, specifically with Microsoft applications.

Nice To Haves

• CASAC certification is desired but not required.
• Experience in case management, assessment, counseling, and crisis intervention.
• Experience with Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person Centered Planning (PCP).
• Knowledge of AWARDS and CARES.

Responsibilities

• Conduct assessments, formulate individualized service plans, and provide referrals and ongoing support to help tenants develop skills and achieve personal goals related to housing stability and well-being.
• Connect tenants with community-based services and resources aligned with their Individualized Service Plans (ISPs).
• Facilitate support groups and workshops designed to help tenants live as independently as possible.
• Liaise with medical, mental health, and substance abuse providers to support an appropriate level of care.
• Assist tenants with educational and employment linkages.
• Help tenants overcome barriers that may affect timely monthly rent submission.
• Work with property management to support tenants in maintaining permanent housing.
• Advocate for and with residents in all aspects of their lives, offering assistance without imposing it.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level