Clinical Case Manager

Easterseals Southern California • Torrance, CA

13d • $84,000 - $94,000

About The Position

The Clinical Case Manager works under general direction to review the delivery of behavior programs provided by subcontracted vendors to participants, using Applied Behavior Analysis (ABA) principles. The role ensures vendors provide adequate caregiver training and develop and deliver intervention activities in accordance with treatment plans. This includes auditing vendors and monitoring the development of children diagnosed with Autism Spectrum Disorder (ASD).

The position involves quality assurance, review and approval of treatment plans and progress reports, monitoring participant authorizations and progress, resolving vendor and parent concerns, and evaluating service delivery and communication. The Case Manager also participates in monthly meetings, conducts assigned annual vendor audits, and prepares monthly caseload status reports. The hiring range is $84,000–$94,000 per year. Spanish bilingual skills are highly preferred.

Requirements

• Master’s degree from an accredited college or university with a concentration in early childhood education or development, early childhood special education, special education, psychology, or a related field.
• Must be a Board-Certified Behavior Analyst (BCBA).
• Must have and maintain a current CPR certification card.
• Case management experience required.
• Advanced knowledge of scientifically validated methodologies and approaches that benefit children with ASD, and familiarity with current related research.
• Expertise in ABA-based intervention approaches and competence in employing and directing Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA).
• Expertise in empirically evaluated assessment and intervention strategies related to program and service delivery for individuals with ASD.
• Strong clinical, administrative, and leadership skills.
• Ability to interpret and implement policies, procedures, and regulations.
• Ability to demonstrate sound judgment and decision-making.
• Ability to maintain a customer-service orientation and professionalism.
• Effective oral and written communication skills and ability to work cooperatively with varied individuals and groups.
• Ability to relate well to children and their families and maintain a positive affect.
• Ability to exercise discretion and maintain confidentiality when handling sensitive situations and documentation.
• Very good working knowledge of Microsoft Office, including Outlook, Word, and Excel, and related computer software.
• Ability to pass a post-offer physical examination and TB test.
• Ability to provide proof of required vaccinations or a positive titer showing immunity; a signed declination may be acceptable for certain vaccinations.
• Ability to obtain and maintain criminal record and fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required by Easterseals Southern California and/or program requirements.
• Ability to travel locally, maintain a driving record compliant with Transportation Safety Standards, and maintain auto insurance and vehicle registration.

Nice To Haves

• Bilingual in Spanish is highly preferred.
• Marriage and Family Therapist (MFT) or licensed psychologist credential preferred.
• Three years of related professional experience working with children with Autism Spectrum Disorders in a multidisciplinary team setting preferred.

Responsibilities

• Evaluate subcontracted vendor programs for quality assurance by observing procedures at locations throughout the organization’s territory.
• Review and approve treatment plans and progress reports submitted by subcontracted vendors.
• Ensure each participant receiving subcontracted therapy has an active authorization and is progressing toward established goals.
• Troubleshoot and resolve subcontracted vendor and parent concerns, including expired authorizations, vendor productivity, and appropriate levels of care.
• Evaluate vendor service effectiveness by reviewing participant assignments and the adequacy of communication with relevant parties, including families and administrative assistants.
• Participate in all monthly meetings.
• Conduct annual vendor audits and prepare corresponding written follow-up as assigned by the Director.
• Prepare and report monthly caseload status, including participant concerns and progress and vendor concerns.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time