Clinical Care Liaison - Texas

Meadows of Wickenburg•Dallas, TX

20d

About The Position

Meadows Behavioral Health is hiring a Clinical Care Liaison to develop and manage marketing and outreach efforts in an assigned territory. The role focuses on building productive relationships with referral sources and community stakeholders, educating healthcare professionals and the community about behavioral health services, and growing referrals and admissions toward organizational goals. The liaison is expected to use a consultative sales approach and maintain detailed records of outreach, inquiries, territory performance, and admissions. The position requires knowledge of facility operations and coordination with clinical and business development leadership. It includes planning and participating in educational programs and outreach events, identifying new business opportunities, responding to inquiries, and reviewing territory results and growth opportunities with leadership. All positions are designated as safety sensitive. Following an employment offer and before starting work, applicants must pass a substance abuse screen. The company does not employ medical marijuana cardholders.

Requirements

At least five years of experience in sales, marketing, business development, or provider relations.
Demonstrated ability to build and manage referral relationships and support territory growth.
Must pass a substance abuse screen after an offer of employment and before reporting to work.
Medical marijuana cardholders are not employed by the company because all positions are designated as safety sensitive.

Nice To Haves

Bachelor’s degree in business, marketing, healthcare administration, behavioral health, or a related field preferred.
Experience in behavioral healthcare or a healthcare setting preferred.
Experience working with clinical teams, healthcare providers, or treatment programs strongly preferred.

Responsibilities

Develop, execute, and manage a regional marketing and outreach strategy aligned with organizational goals, performance metrics, and admission objectives.
Achieve assigned territory goals and objectives for at least three quarters annually.
Maintain a strong working knowledge of facility administrative, clinical, and programmatic operations.
Identify and engage qualified referral sources through educational programs, marketing seminars, lectures, and workshops.
Plan, coordinate, and execute outreach events and educational initiatives in accordance with organizational processes and standards.
Build and maintain professional relationships with referral partners and community stakeholders.
Develop new business opportunities through relationship growth and referral network expansion.
Educate healthcare professionals, referral partners, and community members about behavioral health services ethically and in compliance with company policies.
Manage the assigned territory and maintain timely, accurate CRM documentation of outreach activities, inquiries, and outcomes.
Maintain weekly activity reports and accurate admission tracking data.
Conduct quarterly performance reviews with leadership, analyzing territory performance, referral trends, and growth opportunities.
Respond promptly and professionally to inquiries about programs, services, and facility information.
Maintain an up-to-date database of current and prospective referral sources, including practice profiles, preferred programs, competitive landscape, and referral needs.
Participate in regular in-person and virtual meetings with the Business Development Area Director and Chief Marketing Officer to review performance, strategic initiatives, and business development outcomes.